Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.• Reported production malfunctions to managers and production supervisors.• Specified quality requirements of raw materials with suppliers • Assured consistent quality of production by implementing and enforcing automated practice systems.• Implemented new quality assurance and customer service standards.• Recorded, analyzed and distributed statistical information.• Monitored staff organization and suggested improvements to dailyfunctionality.• Implemented ISO 9000 quality systems, defining business practices,leading to certification and better business practices.• Determined quality department standards, practices andprocedures.• Established and tracked quality department goals and objectives.• Led QS 9000 implementation certification effort and providedtraining to hourly and management employees, Supervisor andManagerial staff.• Conduct internal training session at Plant related to Food Safety(FSSC: 22000).• Coordinate with plant team for Internal and External Audits.• Ensure the documentation for IMS: 9001:18001: 14001, Halal, GMO,FSSC:22000 and provide support for EHS and SMETA Programs atplant level.• Visit Customer in case of any ambiguity and technical Support.• Developed quality planning for multiple new product launches byverifying customer requirements and implementing in design andproduction.• Applied coaching techniques and tools to support managers andteam members in improving performance.• Scheduled and chaired quality review meetings to revieweffectiveness of performance mitigating risk, improving throughputand achieving customer satisfaction.• Tracked quality issues with external customers, suppliers andinternal plant operations.• Collaborated with audit clients and action owners to apply rootcause analysis guidance and establish effective corrective action plans

• Completed minor preventative maintenance and mechanical repairs on equipment. • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness. • Exceeded goals through effective task prioritization and great work ethic. • Resolved conflicts and negotiated mutually beneficial agreements between parties. • Collaborated with different departments and management to achieve Product Quality results. • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. • Maintained excellent attendance record, consistently arriving to work on time. • Successfully maintain clean, valid driver's license and access to reliable transportation. • Identified issues, analyzed information and provided solutions to problems. • Demonstrated respect, friendliness and willingness to help wherever needed. • Completed Regulatory requirements to ensure compliance with relevant Drug regulations. • Increased customer satisfaction by resolving product Quality issues. • Eliminated downtime and maximized revenue by providing top project quality control. • Handled customers to address customer inquiries and concerns. • Handled day-to-day running of Quality Product with Store & Production team, ensuring high levels of productivity and progression. • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. • Served customers in a friendly, efficient manner following outlined steps of service. • Drove operational improvements which resulted in savings and improved profit margins. • Created plans and communicated deadlines to ensure projects were completed on time. • Worked closely with Managing Director to maintain optimum levels of communication to effectively and efficiently complete projects.

• Used Microsoft Word and other software tools to create documents and other communications. • Increased customer satisfaction by resolving Quality issues. • Maintained energy and enthusiasm in fast-paced environment. • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment. • Proved successful working within tight deadlines and fast-paced atmosphere. • Worked flexible hours; night, weekend, and holiday shifts. • Managed team of 50 employees, overseeing hiring, training, and professional growth of employees. • Monitored all company inventory to ensure stock levels and databases were updated. • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. • Developed and maintained courteous and effective working relationships. • Completed minor preventative maintenance and mechanical repairs on equipment. • Created plans and communicated deadlines to ensure projects were completed on time. • Completed GLP & GMP to ensure compliance with relevant Drug regulations. • Used critical thinking to break down problems, evaluate solutions and make decisions. • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. • Identified issues, analyzed information and provided solutions to problems. • Used coordination and planning skills to achieve results according to schedule. • Actively participation in R& D working. • Liaison with Chinese for their assigned duty. • To ensure that Quality product must meet product specifications. • Take full part in new development performed by PCSIR, Indian Scientist during trials both in production & in lab. • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness. • Developed and implemented performance improvement strategies and plans to promote continuous improvement.