To build a natural rapport with customers in and outside the showroom.Deliver a no pressure sales service to customers and identify and anticipate their needs.Complete face to face quotes on chosen and recommended vehicles in line with customer needs.Upselling relevant products and finance packages where relevant.Using Dealtrak to accept and authorise finance deals.Completing handovers and ensuring cars are delivered to Motorpoint's standard.Appraising customer part exchanges and dealing with customers who want to sell their car.Working as part of a team to ensure sales targets are met on a monthly basis and records are broken.Liaising with other key departments on site to ensure customers can receive their new car the same day and managing expectations if there is to be a short delay.Dealing with After Sales enquires over the phone and face to face ensuring customers queries are seen to in aprofessional manner

Providing day-to-day operational and strategic management and development.To ensure the business offers competitive, quality service at all times.To ensure all Health & Safety requirements are rigorously maintained at all times.Ensuring suitable business processes are developed and implemented.Financial awareness and reporting.Purchasing and stock control.Waste management.Ensuring all paperwork is completed in an accurate and timely manner.Visit potential and existing customers to increase sales levels and maintain customer focus and service.Improving turnover and profitability of the business.Acting as part of a team, in ensuring that comprehensive support is provided for all clients on the project.Ensuring clients are provided with adequate work/tasks throughout their program.Providing mentoring, support and encouragement to clients to help them overcome their personal andoccupational barriers.Delivering training and signing off training modules.Controlling staff and client movements and preparing timesheets.Looking after the business fleet and making deliveries and collections on an adhoc basis.

Using the payroll system to pay all staff on a monthly/weekly basis and creating pay slips for all staff.Dealing with petty cash.Making BACS payments from the company account.Credit control, contacting debtors and ensuring payment of outstanding invoices.Keeping an up-to-date record of the cash flow forecast for the company and submitting the data to the Managing Director end of each week.Creating and modifying documents such as invoices, reports, letters, e-mails, presentations and driver round sheets using Word, Excel, PowerPoint, Outlook and QuickBooks Pro 2010.Responsible for completing and submitting quarterly VAT and PAYE payments to HMRC.Assisting the Managing Director with the WRAP ERDF & Local Food Waste funding for waste food recycling project in the Birmingham & Solihull area.