NMLS -1173377I absolutely love to network that made me a perfect match to work independently while collaborating with my partners to coach and educate about my products and services as a Home Sales Specialist. During my first year as a home lending specialist I was able to close more then 50+ loans for our clients, allowing them to save tons of money or build wealth through home ownership.

Growing up with in a household of utter chaos amongst my brothers and being the only girl, this was the job that allowed me to take up my boss lady personality professionally. I was able to work in a fast-paced environment, delivering world-class customer service, acting with integrity, and supporting growth and success of my team, partners and business. Some of my successes included: - Being promoted from a floating manager to a branch manager/vice president and then another promotion to a larger deposit holding branch all within four years. - Successfully managing a team ten-twelve at all times - Largest business to business deposit and lending growth amongst peers- Passing corporate branch audits with a rate of 90% year after year

·Effectively coach team on having great customer conversations while promoting the use of digital multi-channel banking.· Develop team to meet and exceed customer loyalty, growth and engagement objectives and adhere to internal practices and processes·Lead team to meet branch business targets· Manage the day to day branch operations to protect the bank’s assets and comply with all regulatory, legal and ethical requirements·Use critical thinking to remain solution-focused when dealing with customer escalations·Identify opportunities to help our customers and grow our business

Responsible for performing intermediate duties and support related to branch operational activities and financial services; processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services The position of Personal Banker also is required to be fully knowledgeable and skilled in the areas of teller, vault, safe deposit, processing and boarding DDA lines of credit, discussing and accepting credit applications, and is required to provide leadership, training and support to less experienced New Account Representatives and other branch staff members.Succeeding in meeting company sales goals each quarter and ranked in the top ten bankers in the Phoenix Market.

Maintain positive public relations for the Democratic Caucus.Perform statistical analysis of social media sites (such as YouTube, Facebook, and Twitter) Responsible for close captioning all output videos online. Created and organized weekly logs of published content.Event coordination for weekly press conferences and political conferences

Served as the first point of contact for all customers, both in person as well as other forms of communication.Billing and insurance verification Performed all day-to-day administrative tasks, including processing paperwork and data entry.Managed office scheduling.