Headhunted into the management position following observed ability. The role has a key accountability to manage 50-100 people across a number of shifts, ensuring good customer service, a fair working environment for staff, maintaining health and safety standards in the working area, ensuring product display and availability maximises sales and matches company visual merchandising directives, deployment of team resources across a number of functions to maximise their effectiveness, documenting sales data, customer feedback and space management, recording this data on internal database, maintaining store security