• Provided exceptional customer service to enhance shopping experience, resulting in consistently positive feedback and increased customer satisfaction.• Actively contributed to achieving and surpassing sales targets, consistently meeting or exceeding KPIs set by management.• Utilised product knowledge and effective communication skills to assist customers in making informed purchasing decisions, leading to upselling opportunities and increased revenue.• Collaborated with team members to maintain a tidy and organized store environment, ensuring efficient operations and a positive shopping atmosphere.• Demonstrated adaptability and flexibility by quickly learning new tasks and procedures, contributing to a dynamic and high-performing retail team at Uniqlo Australia.

• Taught English as a Second Language (ESL) to Japanese students of all ages.• Specialised in teaching with the Callan Method to facilitate rapid language acquisition and proficiency development among Japanese students, ensuring engaging and structured learning experiences.• Taught Business English to Japanese Professionals and advanced conversational lessons.

• Assisted the audit team in conducting thorough examinations of financial records and procedures, gaining hands-on experience in auditing methodologies and techniques.• Contributed to the preparation of audit reports by collecting and analysing financial data and identifying discrepancies.• Demonstrated strong attention to detail and analytical skills while verifying accuracy and compliance with accounting standards during audit procedures.• Collaborated with senior and associate auditors to complete assigned tasks within deadlines, fostering a collaborative and productive work environment within the auditing firm.