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Simon Harris Email & Phone Number
Support Operations Consultant
at
Visa
1 work email found
@featurespace.co.uk
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Support Operations Consultant
Location
March, England, United Kingdom
Company size
Who is Simon Harris? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Simon Harris is listed as Support Operations Consultant at Visa, a with 28536 employees, based in March, England, United Kingdom. AeroLeads shows a work email signal at featurespace.co.uk and a matched LinkedIn profile for Simon Harris.
Simon Harris previously worked as Senior Customer Support Engineer and Operations Specialist at Featurespace and Senior Customer Support Engineer & Operations Specialist at Featurespace. Simon Harris studied at Chesterton Community College.
Company email context
Email format at Visa
This section adds company-level context without repeating Simon Harris's masked contact details.
{first}.{last}@featurespace.co.uk
86% confidence
AeroLeads found 1 current-domain work email signal for Simon Harris. Compare company email patterns before reaching out.
Profile bio
About Simon Harris
Experienced Product/Application Support Engineer with a demonstrated history of working in the information technology and services industry. Recognised for excellent customer service and strong interpersonal skills; often the preferred point of contact. Great team player that gets a buzz out of solving problems.
Listed skills include Customer Satisfaction, Technical Support, Telecommunications, 3Cx, and 16 others.
Current workplace
Simon Harris's current company
Company context helps verify the profile and gives searchers a useful next step.
Visa
7 roles
Simon Harris work experience
A career timeline built from the work history available for this profile.
Senior Customer Support Engineer And Operations Specialist
Senior Customer Support Engineer & Operations Specialist
Current
Oct 2022 - Present
Senior Customer Support Engineer
Oct 2021 - Oct 2022
Customer Support Engineer
Jul 2018 - Oct 2021
Product Support Engineer
My primary responsibilities are:- Provide support to customers worldwide (small individual Home users to large corporations) via ticketing system, telephone and live chat using our software on Linux, MacOS, Windows, Android and iOS- Own a ticket from start to end, ensuring responses are sent in a timely fashion- Read through customer submitted log files to try and locate the issue- Escalate issues to Engineering, Sales and Systems departments, where necessary- Provide customer feedback to appropriate team for future improvements- Reproduce customer issues using in-house testing environmentIn my short time at RealVNC, I've received numerous compliments from customers for my quick response times and excellent support.
Sep 2017 - Jul 2018
Product Support Engineer
During my time at Supplenta, I primarily provided Product Support for our 3 main products; CallManager, Text Messenger and our Inventory iOS/Android app. My responsibilities included:- Lead a small team of support staff ensuring workload was delegated/shared equally to ensure productivitiy and quality is maintained- Provide product training (on-site and remotely) - Setup and configure ISDN30, SIP/IAX trunks for customers to use with our Call Centre software and diagnose any issues that may arise, working closely with telecoms providers- Install and configure Asterisk PBX ready for use with our software- Install and configure Linux (CentOS) and Windows (2008 R2/2012 R2) ready for use with our software- Setup and configure all aspects of 3CX Phone System and provide 1st line support- Run basic MySQL queries to provide more information/reports- Basic maintenance on Exchange 2010/2013 for account setup, distribution groups etc.- Manage Freshdesk ticketing system (something I implemented)- Liaise with an overseas development team daily to ensure product development is on track and discuss any bugs/fixes required for customers- Assist customers with IT related issues (when no IT is present), primarily via TeamViewer & LogMeIn.- Compile end of month figures for accounts teams- Setup and configure router/firewalls (DrayTek, Linksys, Netgear, TP-Link - all with UI) for port forwarding, ISP configuration, load balancing, dial-in VPN.- Provide customers with out of hours support- Attend sales meetings and follow up meetings to better understand the customers future requirements
Aug 2006 - Sep 2017
Team & coworkers
Colleagues at Visa
Other employees you can reach at visa.com. View company contacts for 28536 employees →
WS
Wong Shu Ning
Colleague at VisaSingapore
View →
VG
Vasilis Goutsos
Colleague at VisaRotterdam, South Holland, Netherlands
View →
MC
Micaela Cohen Freue
Colleague at VisaNew York, United States
View →
RM
Renato Marques
Colleague at VisaSão Paulo, Brazil
View →
RJ
Riya Jaipuria
Colleague at VisaBengaluru, Karnataka, India
View →
DO
Diego Oshiro
Colleague at VisaArgentina
View →
RO
Royalprince Okeyorji
Colleague at VisaLagos State, Nigeria
View →
AR
Al Rodriguez
Colleague at VisaCentreville, Virginia, United States
View →
SC
Soraya Carter
Colleague at VisaMetz, Grand Est, France
View →
JE
Jessebel Estabaya
Colleague at VisaNational Capital Region, Philippines
View →
Wong Shu Ning
Colleague at VisaSingapore
View →
VG
Vasilis Goutsos
Colleague at VisaRotterdam, South Holland, Netherlands
View →
MC
Micaela Cohen Freue
Colleague at VisaNew York, United States
View →
RM
Renato Marques
Colleague at VisaSão Paulo, Brazil
View →
RJ
Riya Jaipuria
Colleague at VisaBengaluru, Karnataka, India
View →
DO
Diego Oshiro
Colleague at VisaArgentina
View →
RO
Royalprince Okeyorji
Colleague at VisaLagos State, Nigeria
View →
AR
Al Rodriguez
Colleague at VisaCentreville, Virginia, United States
View →
SC
Soraya Carter
Colleague at VisaMetz, Grand Est, France
View →
JE
Jessebel Estabaya
Colleague at VisaNational Capital Region, Philippines
View →
1 education record
Simon Harris education
-
Chesterton Community College
FAQ
Frequently asked questions about Simon Harris
Quick answers generated from the profile data available on this page.
What company does Simon Harris work for?
Simon Harris works for Visa.
What is Simon Harris's role at Visa?
Simon Harris is listed as Support Operations Consultant at Visa.
What is Simon Harris's email address?
AeroLeads has found 1 work email signal at @featurespace.co.uk for Simon Harris at Visa.
Where is Simon Harris based?
Simon Harris is based in March, England, United Kingdom while working with Visa.
What companies has Simon Harris worked for?
Simon Harris has worked for Visa, Featurespace, Realvnc, and Supplenta Limited.
Who are Simon Harris's colleagues at Visa?
Simon Harris's colleagues at Visa include Wong Shu Ning, Vasilis Goutsos, Micaela Cohen Freue, Renato Marques, and Riya Jaipuria.
How can I contact Simon Harris?
You can use AeroLeads to view verified contact signals for Simon Harris at Visa, including work email, phone, and LinkedIn data when available.
What schools did Simon Harris attend?
Simon Harris studied at Chesterton Community College.
What skills is Simon Harris known for?
Simon Harris is listed with skills including Customer Satisfaction, Technical Support, Telecommunications, 3Cx, Iax, Session Initiation Protocol, Voice Over Ip, and Customer Service.
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