Harris Stevens Email & Phone Number

New York, NY, US

New York, New York, United States

New York, New York, United States

- Audited client webpages and provided recommendations for UX and SEO improvements- Consulted on the development of data architecture including automating ingestion via API and Connectors frameworks- Strategized with account teams to improve software adoption and enhance client sentiment- Consulted clients on state of search and provided recommendations to.

New York, New York, United States

- Created strategic roadmaps with account teams, Product Management, and engineering teams to address client issues and design paths to resolution and client satisfaction- Worked with clients to integrate Yext with other programs such as Salesforce, Sprinklr, and Adobe AEM- Managed entire Yext product lifecycle: from implementation of Yext platform and.

New York, New York, United States

- Specialized in managing the Yext platform for Financial and Healthcare clients- Developed SEO strategies to help clients improve organic traffic

New York, New York, United States

- Served as the Designated Platform Expert for a book of over 350 clients- Guided clients in use of the Yext platform to power third-party publisher Listings, web Pages, and Answers, an AI search engine- Ensured accurate and consistent data across a client’s online presence via the Yext platform- Used Microsoft Excel, SQL queries, and Python scripts to.

New York, New York, United States

- Resolved client requests such as launching new entities, managing bulk content updates in the Knowledge Graph, and troubleshooting third-party publisher listings such as Google and Facebook- Ensured a superior client experience by adhering to SLA turnaround times and empowering the client with clear explanations of issues, detailed explanations of the.

New York, New York, United States

- Deployed mobile devices to all full-time and part-time employees- Supported shift from Mobile Heartbeat to Epic software suite- Educated and guided employees in software use and proper care and security of company devices pursuant to hospital standards and HIPPA regulations

New York, United States

- Hired as a Teaching Assistant for the cyber security boot camp- Guided 45 students in interactive and adaptive learning modules- Demonstrated use of security management in: Linux OS, Windows, Python, Burp Suite, Wireshark, and Splunk

New York City

- Created layouts and production of the Classifieds, Gallery and Museum Listing, and Independent Press Listing using Adobe InDesign, Photoshop, and Illustrator- Managed records and billing in Filemaker Pro for over 3,000 clients- Increased section revenue by 6.7% from 2017 to 2018

- Instructed undergraduates in college writing through lectures, exercises, and group activities- Promoted individual growth through constructive feedback and discussion- Rated 4.8/5 on anonymous, end of semester faculty evaluation

- Created quality copy for websites and blogs on a variety of subjects- Adapted to client specified guidelines regarding style and voice of content- Procured and quickly completed all contracts on a self-motivated basisFor more information please see my profile on Upwork: https://www.upwork.com/o/profiles/users/_~01c0e3f01f59c92798/

Chattanooga, Tennessee

- Adjudicated eligibility and duration of payments for disability claims- Completed a thorough review of all claim documentation within company turnaround time- Communicated and explained claims decisions to disability claimants- Received highest available marks, “Exceeds Expectations” at first annual performance review

Bachelor Of Arts (B.A.), English Language And Literature, General

Activities and Societies: Speech and Debate Society, Student SenateGraduated with a degree in English, and minors in Political Studies and.

Cyber Security Bootcamp, Cyber Security

Full-time, immersive cyber security education program designed to train students in advanced red team and blue team skills. A complete.

Master Of Fine Arts - Mfa, Creative Writing

Two year, Master's of Fine Arts specializing in fiction. Weekly classes met in Harlem, New York and readings and other special events were.