Registration Clerk
Current-Processed and recorded over-the-counter payments using cash, credit cards, and checks, while maintaining accurate daily payment logs.-Ensured that all patients had a positive experience at the surgery center by providing compassionate care, addressing patient concerns, and collaborating with the healthcare team to deliver exceptional service.-Guided patients through complex financial paperwork, explaining insurance coverage, deductibles, and out-of-pocket costs to ensure that all financial obligations were understood and met in a timely and accurate manner.-Provided exceptional customer service over the phone, effectively communicating with patients and directing all calls to the correct departments or people, resulting in a smooth and efficient workflow.
