Robert Harrison Email & Phone Number

Houston, Texas, United States

Regional Operations Manager for Group Petroleum Wholesale , owned by Files Wholesale out of Temple, TX. Oversee and manage all fuel driver, dispatch and maintenance operations for Houston, TX/ Mobile, AL/ and the Florida Panhandle. Service regional CEFCO locations also owned by Fikes Wholesale.

Houston, Texas Area

Sugarland, Texas

■ Leverage extensive management experience to direct a new proof of concept that the company was testing■ Oversee every aspect of the new location’s operation, which includes putting together a well-qualified workforce, effective training, evaluating P&L to make any necessary adjustments, and ensuring staff safety■ Maintain a steadfast focus on reducing shrink while simultaneously increasing customer service quality■ Grow outreach into the local community to help boost the company’s brand and increase local awareness■ Act as District Manager, expertly supervising 15 retail locations with an annual gross revenue of $345M

■ Strategically controlled sales, turnover, expense, maintenance, labor, and safety & security budgets■ Confirmed that all budgets were being adhered to and that new improvement initiatives were forwarded■ Fostered a supportive, inclusive, and highly productive workplace through employee coaching and mentorship■ Enforced company policies, standards, and service expectations by taking disciplinary action where necessary■ Conducted year-to-year planning and project implementations to accommodate the company’s busiest seasons

Longview, Texas

■ Took charge of a 16-member team of managers to ensure smooth operation for a 224,000sf SuperCenter■ Provided guidance to 488 associates through the establishment of short/long-term goals and milestones■ Cultivated a “customer-focused” attitude within each associate and manager to help cultivate lasting relations■ Bolstered revenue by working with a culturally diverse customer base and reaching out to new customers

■ Gained superior leadership and customer relations experience while simultaneously developing the team■ Strengthened employee retention in conjunction with slashing unnecessary costs and increasing safety■ Verified that all employees were meeting food preparation and sanitation standards at all times