Connecting people and jobs through intuitive technologies and innovative solutions, Cross Country empowers healthcare practitioners and organizations to achieve their goals while prioritizing clinical excellence and exceptional patient care.As a recruiter, I efficiently sourced and staffed for over 4,000 healthcare facilities across the US. I collaborated with a diverse range of healthcare professionals, including RNs in various specialties (ICU, OR, MedSurg, etc.), LPNs, and CNAs. I served as their advocate, market expert, and primary point of contact with internal teams. I managed the full-cycle recruitment journey, ensuring excellent travel experiences so each healthcare worker could seamlessly continue their valuable contributions and prioritize patient care.

Fostering meaningful connections, growth, and wellness through personalized services for individuals, families, and communities impacted by trauma, mental health, and substance use challenges.In my role as the Testing Center Lead Counselor, I oversaw my department and team within the Testing Center while serving as the main point of contact for external clients and internal staff. As the subject matter expert for all Turning Point services and programs, I supported internal teams to ensure smooth day-to-day operations across all departments. Additionally, I took the lead in maintaining excellence in our building, office, and environment, ensuring stocked supplies and a pristine setting to foster a comfortable and safe environment for both clients and staff.

MarketSource, a sales acceleration company that provides B2B and retail sales solutions, has a mission to be a leader in integrated sales and marketing services and values that focus on people.In my role as a Wireless Team Lead with MarketSource, we partnered with Target to offer mobile technology and wireless services, including AT&T, T-Mobile, Verizon, and Pre-Paid phone services, to consumers. I crafted sales outreach strategies aimed at expanding our reach while placing a strong emphasis on meeting customer needs. Additionally, I fostered open lines of communication with Target Team Leads and staff to facilitate smooth operations.

As a Checkout Associate, I showcased exceptional customer service skills and maintained an efficiently organized front station and register area, embodying the company's values as an exemplary representative. I delivered exceptional customer support by providing prompt and attentive assistance with a professional, amiable, and patient demeanor.