Responsibility for the IT systems and services for 'in venue' hospitality provider delivering for the world’s premium sporting events such as the Olympics, Rugby World Cup, Cricket and so on.

Joined the management team at Programus having successfully worked together for a number of years: we have shared values and enthusiasm regarding putting the customer first and delivering marketing-leading solutions. The Programus approach to methodical, structured software development has built a product that is a resilient, reliable proven business platform. As part of the management team I will be delivering to World leading venues a proven market-leading solution for: - Hospitality & Suite Management - Conferencing & Banqueting - Ticketing & Mechandising - Activities & Experiences - Voucher ManagementRead more here (http://www.optimosoftware.co.uk) to see who has already benefited from this unique platform.If you would like to know more you can contact me directly on peter@optimosoftware.co.uk

Initial short term contract to analyse operational business and recommend structured changes/processes. Moved into permanent operations management to deliver recommendations. Provided senior project management for primary company clients, held operational responsibility and programme management role with c. 25 reports.

Initial 3 month consultation to analyse business processes. Accepted permanent Operations Manager role to implement recommendations, overseeing end-to-end development and production of Counselling materials for the further education market.

Managed the IT infrastructure, team and budget for five European offices supporting 100+ demanding staff comprising strategic management consultants and support staff.Merger of the original company with a successful Swedish e-commerce business provided the opportunity to share project knowledge and grow experience with a highly technical and capable development team.