Michelle Harrold Email & Phone Number

Indianapolis, Indiana, United States

United States

Assisted owner with time cards. Managed various client's social media platforms.

Working with The Play Connection and Knowledge Advantage managing various social media platforms.

Indianapolis, Indiana Area

Manage various project for Value Chain.

Direct employees in Iowa, Indiana, North Carolina and Florida. Team functions include marketing for existing business and new business, contract reviews, communication of contract amendments, communication of plan documents, filing claim reimbursement requests, and coordination of procedural audits.•Interface with various vendors-implementing new preferred carriers, presenting carrier sales results, and conferences. •Manage and develop team of 12 individuals, including developing metrics. •Manage compensation and benefit administration for employees within team.•Execute new procedures based on strategic objectives.•Spearhead cross-functional initiatives to achieve maximum team functionality.•Financial tracking and reporting on block of business with $78,000,000 in premium.•Approve security access requests, and expense reports.•Complete security assessments.•Consult with legal team, account services, and finance team.•Research information on claimants denied for reimbursements. Handle complaints and appeals. •Manage annual on-site audits with various reinsurance carriers.•Communicate audit results and concerns to various departments. •Handle complaints and appeals. •Develop policy and procedure manuals for various areas of the team.•Experienced in Business Objects, Crystal Reports and Gantt Charts.•Proficient with Microsoft Excel, and Access programs-ability to build databases, macros, queries and forms.•Consult on profit and loss statement and team budget projections.•Consult with Compliance department on excess loss functions.•Coordinate on-site activities for office wide team building. •Co-leader for Advocating Strengths small networking group.•Orchestrate home based employee set up and shutdown.•Functional leader for department shutdown.

As a member of the reporting and analysis team, I was responsible for running report packages and presenting results to clients and or brokers. Established excess loss marketing function for new excess loss team, including procedures, training and tracking process. •Team leader and trainer•Marketing existing business for over 100 groups.•Negotiated with insurance carriers to finalize renewals.•Tracked the quoting process and illustrated rates.•Integrated Principal and J. F. Molloy procedures to develop best practice.•Ran client analysis reporting package for annual client financial meeting.

Compile and present reporting packages to brokers and clients. Run eligibility feeds for various companies on daily,weekly and monthly needs. Run disclosure reports for marketing renewals.