Harry E. Email & Phone Number

A professional in Customer Relationship Management, Customer Service and Marketing areas with above 9 years managerial experiences.Starting from serving customer directly until providing 360 degrees customer life cycle journey to ensure customer engagement to the company, Harry's professional experiences is always related to customer. He experienced in managing walk in centers (galleries), call center operation (inbound and outbound), telesales and collection, big data, reporting and analysis, handling project and churn (customer retention and loyalty) management, business development, marketing, partnership, corporate solution, customer relationship management, project management and product management.Specialties: Customer Care, Customer Retention and Loyalty, Reporting and Analysis, Product Management, Project Management, Business Development, Marketing and Partnership, Customer Experience, Big Data, Customer Relationship Management and Corporate Solution