Harry Jean Email & Phone Number

Cambridge, Ma, Us

• Support students in grades 4 and 5, working closely with the classroom teacher to ensure a nurturing environment that respects and honors the individual needs of all children.• Assist students 1:1 or in small groups to help them focus, explaining assignments and activities.• Talk with students about safety and work with students to resolve conflicts with one another.• Take daily notes when observing students to have accurate information to share in meetings and conversations.

• Provide support in classrooms, adapting and modifying programs to meet the needs of children. • Observe and assess student needs and communicate with supervisor and manager when individual support for a student is needed.• Work one-one-one with students as needed to provide individual support; develop and implement accommodation to meet the needs of identified children.• Assist in activity planning, set up and breakdown and classroom maintenance and cleaning.• Support in office duties in supervisor’s absence including answering phones, taking attendance and communicating with parents.• Manage and prepare snacks for the children, overseeing other staff in distributing snacks to children.• Act as a point person among other staff, distributing material and supplies as needed.• Attend ongoing training and workshops, continually developing skills and leadership.

Security Supervisor Oct 2021 - Nov. 2022• Led team of 2 security guards, trained guards on best practices and responsibilities.• Ensured guest satisfaction at all times by providing exceptional customer service.Security Guard Nov 2019 - Oct 2021• Greeted guests and visitors and checked identification badges; processed new identification badges for visitors.• Observed live security camera feeds to ensure safety of facility.

Summer Discovery Academy, Cambridge, MA Summers 2017 - 2020Junior Staff Office Assistant• Assisted Cambridge Rindge and Latin School staff in setting up age appropriate educational and enjoyable activities for high school students.● Demonstrated capacity to provide support of effective business operations; assisted with office tasks and communicated with parents.● Chaperoned field trips to local attractions including Museum of Science and Georges Island.

• Performed checkout procedures quickly and accurately; packaged groceries; retrieved carts.• Greeted customers upon entering store and answered any questions or concerns.• Develop positive relationships with customers, always providing exceptional service.• Translated for customers who speak French and Haitian Creole.