Elevator speechI am computer operations engineer with a focus on enterprise and server systems. Experience includes the challenge and responsibility of supporting all lab functions in a 24/7 mission critical environment, being a Program Manager responsible for delivery system of prototype devices, enterprise servers and peripherals across the entire Windows organization. Strengths include issue diagnosis and correction as well as lab planning, process definition, documentation and inventory. My passion is delighting my customers beyond their expectations.My Computer HistoryThis industry has been very good to me, letting me play with the best toys, coolest people and the latest technologies. I see the layoff (WAVE ONE) at Microsoft as an opportunity to step back and see where I would like to be, I can take the time to choose a path that will keep me excited and on the cutting edge.I am looking for the next great experience and a chance to bring big smiles to a whole new set of my customers.Once upon a time, after helping a friend rearrange his home office to install his new Tandy Model 4, he offered me his leftover TRS-80 setup that had died. I took it home and took it apart, cleaned everything including a badly corroded card edge and presto this scientific wonder looked at me, and I was hooked. With an eight inch green screen, 16k Memory and a “stringy floppy drive” and a stack of computer magazines it was amazing technology.I went to Western Oregon University for a BSCS paid for by the GI Bill and my part-time business building and selling PC Clones, DBA DataStream computing. From there I went to managing Radio Shacks in Oahu, Hawaii. I was asst. manager at the Ala Moana Radio Shack store and later, manager of the Nuuanu Radio Shack store. In 1997 I answered a newspaper ad for a Software Tester for Volt at Microsoft, returned to the Pacific Northwest. I accepted full time in 2000 and stayed with Microsoft until this September.Thanks,Harry Moore
Listed skills include Testing, Enterprise Software, Troubleshooting, Windows Server, and 34 others.