Harsh Agarwal Email & Phone Number

Gurugram, Haryana, India

• Key Result Area:
• Increased revenue base of existing client base through upselling and cross-selling
• Managed renewal of services to the clients as per the month deadlines.
• Formulation and Implementing the Retention as well as support process for various products.
• Periodically checking the health of customers through calls and mails.
• Retaining the customers through proper rebuttals and strategies.

New Delhi

• Key Result Area:
• Closed opportunity and strengthened relationship with strategic account by leveraging key account management skills
• Increased bandwidth of existing customers
• Prioritized sales services; achieved new client acquisition goals and added new connections from existing customers and sold new products which includes managed services, Aleyo, Next Generation Firewall as per customer.
• Led the qualification process of new accounts through direct customer solicitation, involving qualification services, the identification of target opportunities, and the management of the process for qualifying.
• Resolved customer requests like shifting, disconnection issues and billing issues

New Delhi Area, India

• Key Result Area:
• Mapped client needs and upgraded the existing clients to the more advanced services
• Managed renewal of services to the clients as per the month deadlines
• Developed effective working relationships with customers through regular meetings; identified and obtained further sales and business development opportunities
• Kept updated about knowledge of all product and service offerings of the company

Gurgaon, India

• Key Result Area:
• Provided in-building solutions for official/commercial premises which included acquisition of commercial buildings in which network issues were identified and sold those sites to the mobile operators in order to.
• Maintained timely database for the number of sites visited on a daily basis and followed up for payments received from the operators
• Worked on CRM tool for daily reporting and Google Earth for determining the approximate area and location of the site

New Delhi Area, India

• Projects Undertaken:
• Name: Optical Fiber Project for Idea Cellular from Jul’16 to Dec’16Description: Focused on installation of optical fiber cable along the tower premise with the joint consent of the landlord without paying them any amount
• Name: Transmission Project of Vodafone from Jan’17 to Aug’17Description: The main objective was the installation of optical fiber cables, microwaves, OSN and CEN racks with the joint consent of the landlords
• Name: Data Collection and Maintenance fromMay’16 to Sep’17Description: Collection of overall reports from all the zones of the designated area daily and maintained them in the excel formats
• Name: Entire Operations of South Delhi from Aug’16 to Aug’17Description: This project includes sharing of all optional products like fiber, microwave, 3G, 4G for all operators i.e. Idea, Vodafone, Airtel

Kanpur Area, India

• Responsibility:
• Identified potential customers, delivered pitches and sold loaders

Pgdm, Marketing

My specializations were marketing and finance Participated in various events like street plays,organizing committee Won Gold Medal in.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, Bba

Passed with an aggregate of 70%

12Th, Science, 12Th

Passed with an aggregate of 72.5%

10Th, Science, 10Th

Passed with an aggregate of 75.3%