Harsh Kumar Gupta Email & Phone Number

Mumbai, Maharashtra, India

Ensured day to day correspondences received from Corporate Office, Govt. offices, Customs, Railways various parties/vendors etc. • Managed customs compliance activities, avoiding penalties related to import/export regulations violations and ensured Customs procedure for transportation of container at CFSs. • Resolved logistical issues promptly to minimize disruptions to the supply chain, mitigating any potential negative impacts on business operations or customer relations. • Ensured compliance of CWC, Customs correspondences, Railways etc and also collaborated with other departments to improve interdepartmental communication. • Analyzed data i.e physical and financial performance to identify trends in logistics operations. • Analyzing and implementing the proposals of tariff at CFSs. • Maintenance the correspondence related to the parties/vendors/centers etc. • Maintenance of the records and preparation & submission of reports as per ISO procedure. • Putting up the proposal of the parties related to new business aspects as well as payments of fortnightly/monthly/quarterly bill of various parties. • Reviewed invoices from parties thoroughly before sending the proposals for payments on regular basis for ensuring accurate billing information. • Ensured for following with SOP/Policies/Guidelines of CWC to all the parties. • Optimized warehouse layout for better space utilization and more efficient product flow. • Implementing a new storage system, increasing space utilization and productivity. • Generated monthly performance reports to track and analyze shipping trends and evaluate performance of CFS.

Mumbai, Maharashtra, India

Ensured smooth daily operations by balancing cash drawer accurately and reconciling discrepancies promptly at the end of each shift. • Handled various accounting transactions and streamlined customer transactions by efficiently handling cash, check, and credit card payments. • Facilitated efficient wire transfers for domestic clients, adhering to regulatory requirements in processing requests securely. • Counted, verified and handled bank deposits transactions. • Disbursed cash and checks accurately while maintaining security of cash drawers. • Maintained accurate records of customer transactions in line with bank procedures. • Maintained strict compliance with bank policies and regulations to ensure security of financial transactions. • Provided customer assistance with account opening processes, guiding clients through required documentation for seamless on-boarding experience and answered customer inquiries regarding account balances, transaction history, services charges, and interest rates • Actively participated in staff training sessions to stay current on industry trends and emerging banking technologies. • Participated in branch sales initiatives to achieve targeted revenue growth through upselling and cross-selling efforts. • Educated customers on use of banking website and mobile apps. • Ensured for implementation of best practices in handling sensitive customer data.