Harsh Moom, Mba, B.Tech Email & Phone Number

Oakville, ON, CA

Oakville, Ontario, Canada

• Top 150 Sales Achiever: Recognized among the top 150 sellers nationwide as a Sales Consultant at Staples Canada, consistently exceeding sales goals in wireless and technical services for Bell Canada.
• Leveraged consultative selling techniques to create a customer-centric sales environment, driving product engagement and upselling, resulting in surpassing personal sales quotas by 15% each quarter
• Executed strategic sales initiatives and knowledge sharing, achieving a 20% increase in cross-unit sales conversions through effective collaboration and product advocacy
• Introduced innovative merchandising strategies, aligning with corporate sales objectives, which heightened customer product awareness and led to a 10% increase in qualified referrals

Bengaluru, Karnataka, India

• Cuemath is a math learning and coding program that provides an after-school program designed for K-12 students.
• Evaluated and maintained product and customer data, and developed strategies, resulting in a 30% increase in customer engagement on company’s website and social media platforms
• Generated comprehensive Excel reports and PowerBI dashboards to gather data and track customer effectiveness by incorporating key performance indicators (KPIs) in an agile development environment
• Delivered a more refined digital platform by identifying areas of improvement and undertaking industry research, resulting in meeting more than 80% of customer needs
• Facilitated regular conversations with important customers and stakeholders to understand needs, leading to a 25% rise in customer satisfaction and valuable input for product enhancements

Bengaluru, Karnataka, India

Pune, Maharashtra, India

• In this hybrid role as Curriculum Lead, Product Manager, and Project Manager, I collaborated with product, and growth teams to shape and advance company's learning platform. My biggest contributions were handling.
• Assisted executive decision-making by implementing initiatives, tools, and projects to improve data gathering, customer satisfaction, operational efficiency, and KPIs by collaborating with cross functional teams
• Created, monitored, and managed scorecards and dashboards and performed analysis to help the business understand value and productivity drivers by utilizing SQL and Power BI tools
• Developed dashboards to highlight key performance indicators that led to improvement of 10% service level compared to last fiscal year

Hyderabad Area, India

• Bridge International Academies is a network of private community schools used to provide education to underprivileged children.
• Leveraged collaborative partnerships to streamline project planning and resourcing for digital learning initiatives, ensuring efficient allocation and project management, resulting in an 18% optimization of project.
• Initiated customer-centric development strategies to align learning solutions with business needs, fostering robust customer relationships and guiding content creation, leading to improved learning outcomes and.

Pune, Maharashtra, India

• Teach For India is a nationwide movement of outstanding college graduates and professionals working towards eliminating educational inequity in India.
• Implemented new learning through strategic planning for about 100 marginalized candidates that led to achieving a 95% success rate and 1.5 years of academic growth within a year
• Liaised with client stakeholders to set up mentoring programs to enhance academic, personal and social development and nurture the leadership skills of students and faculties

Nawanshahr, Punjab, India

Department of Electronics and Communication Engineering, Doaba Polytechnic College(accredited by All India Technical Committee for Education AICTE, Govt. of India)

Master Of Business Administration - Mba

Activities and Societies: • Charity Pitch (Lighthouse)Entrance Scholarship DeGroote MBA 2023 - Integrated Project Winner (Unilever).

Bachelor Of Technology (B.Tech.), Electronics And Communication Engineering

Activities and Societies: • Vibrance (Organizer) • Basketball Team (Member)Pursuing the Electronics and Communication Engineering program.