Harsh Tomar Email & Phone Number

Delhi, India

Noida, Uttar Pradesh, India

• Develop and implement operational strategies to enhance efficiency across e-commerce and D2C channels.
• Ensuring that orders are processed, packed, and shipped efficiently within the expected delivery times.
• Optimize inventory levels, demand forecasting, and supply chain coordination to ensure smooth operations.
• Managed Shopify platform, payment gateways, logistics panels, and APIs to improve operational flow.
• Ensured timely order processing and effective return management to maintain customer satisfaction.
• Led third-party logistics (3PL) management and coordinated with delivery partners to ensure prompt deliveries.

North Delhi, Delhi, India

• Managed end-to-end e-commerce operations, including inventory, order processing, and logistics.
• Utilized Shopify for product listings, order fulfillment, and store management.
• Oversaw quality control processes to ensure accurate and timely deliveries.
• Coordinated with vendors, IT, and sales teams to streamline operations and resolve issues.
• Handled customer inquiries and ensured efficient after-sales support for B2B and B2C clients.
• Planned and managed dispatches, optimizing pick-up and delivery timelines.

West Delhi, Delhi, India

• Daily interaction with clients, team members, vendors, and business partners ensuring seamless operations.
• Continuous engagement with the production team, closely monitoring individual progress and optimizing workflow.
• Optimizing inventory control and storage practices.
• Processed Pick Order Requests (POK), ensuring seamless item flow for staff and customers.
• Managed day-to-day inventory, conducting regular checks and updating records to reflect accurate stock levels.
• Ensured smooth order fulfillment through effective communication with showroom staff and team members.

Delhi, India

Bca, Computer Applications

Office Management, Business Administration And Management, General, A

Senior Secondary, Science, A+

Higher Secondary, Higher Education/Higher Education Administration, A+