Over 19 years of broad experience in assorted areas of Project Management, Infrastructure Management, Application Management, Escalation management, Customer knowledge management, Risk management & Transition Management.Extensive practical knowledge of complex IT infrastructure service delivery management, Windows Server support Management, Information Security & IT Infra monitoring Providing governance & delivery operations efficiency to Clients with eye for optimization and value addsProject level revenue tracking, margin improvements, cost optimization & fixing revenue leakagesScope new opportunities proactively, align with customer to build winning solutions and delivery proposals, build strong relationship with all key internal and customer stakeholders.