Harshada Bhave Email & Phone Number

Ottawa, ON, CA

Ottawa, Ontario, Canada

Responsible for driving several client projects across various internal teams Managing issues, risks and project change requests Meeting coordination and facilitation with customers and internal teamsEnsuring close monitoring and project lifecycle management Manage Client project budget worksheets, project resourcing and forecastingProvide Internal and.

Santa Clara County, California, United States

• Analyzing, planning, and developing scheduled projects for more than 10,000 clients across the globe.
• Training cross-functional teams on tools and systems used for day-to-day activities.
• Creating automation routines to enhance process efficiency.
• Managing software development projects from inception to go-live.
• Responsible for stage gate analysis
• Setting up Tech Lab to test and review AI products.

Greater Pittsburgh Area

• Market analysis and planning for sales in multi-modal telecommunication services.
• Created toolkit for data-driven projections and query optimizations.
• Strategized customer retention by giving optimum solutions to approximately 1.7 million data, video, and voice service customers.
• Created daily tech requirements based on weekly forecasts and daily trends.
• Researched profit driving initiatives throughout the company that lead to improvements in financial and operating performances.
• Effectively managed and used systems and processes to measure and monitor the impact performance on Operations

Greater New York City Area

• Handled network and IT systems implementation projects of USD 100000 revenue approx.
• Examined and evaluated existing service level agreements.
• Managed Project Life Cycle and processes using Clarity and initiated solutions for reducing costs.
• Lead business process and workflow mapping/analysis using data capture and modeling technologies, methods, and tools.
• Collaborated with stakeholders to gain insight on end-to-end service delivery/assurance processes

Greater Pittsburgh Area

Research Assistant for Chair of MBA Program at Carlow University.Paper Presentation at the Annual Symposium on Lean & Agile Methodologies in Project Management

Mumbai Area, India

• Project Management for multiple projects involving complex and new product implementation solutions for over 150 customers across the globe for revenue of above USD 80 million per year.
• Analyzing and evaluating current business processes (Xtra Mile award for highest revenue within the team).
• Reduced costs through improved use of resources and available systems-Salesforce, SAP, SharePoint.
• Realized the change impacts, adjusting the processes, controls, resources, and risk management for a more stable service environment to support constant business change.
• Evaluated, tested, and recommended new opportunities for enhancing IT processes.

Mumbai Area, India

• Coordinated project schedules, resources, and information.
• Worked with Project Managers on multi-million global projects.
• Assigned tasks to internal teams and assist with schedule management.
• Monitored project progress and proactively mitigated risks.
• Created and maintained comprehensive project documentation to ensure smooth transition to project closure.
• Single handedly supported the back-end activities for APAC, EMEA, and US projects which translated into highest revenue generated in the team.

Pune Area, India

• Critically analyzed the internal processes of the department to help IT with process-automation.
• Streamlined business development consultant contract process (MS Visio) and created company-wide database which eliminated redundancies/costs and improved accountability.
• Recommended radical improvements to the processes in brainstorming sessions with the stakeholders for a better ETA.

Master Of Business Administration (M.B.A.), Business Administration And Management, General, Gpa 3.909

Activities and Societies: Paper Presentation on "Agile Methodology" - Advances in IT & IT management (MBA 752) - Decision Making for.

Bachelor’S Degree, Electronics & Telecommunications Engineering, First Class With Distinction

Activities and Societies: Member of e-SITizen - A forum for Electronics Engineers Member of IEEE - Paper presentations and publications.

High School Diploma, Primary, Secondary, Higher Secondary

Activities and Societies: Girls' Scout