Berat Sen Email & Phone Number

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

• Conducted debugging for production code for stored procedures and SQL jobs, ensuring thesite's stability for a major Canadian bank.
• Implemented monitoring strategies using various tools to enhance site reliability andproactively notify the appropriate stakeholders.
• Collaborated with DBAs and system administrators to resolve issues promptly.
• Provided critical support for multiple teams during on-call rotations, meticulouslydocumenting every incident for knowledge transfer and tracking purposes.

Mississauga, Ontario, Canada

• Collaborated with the development team to automate manual systems for a global bank'sloyalty rewards website, identifying opportunities for automation and process improvements.
• Developed and updated SQL script templates for manual and automatic execution toimprove efficiency and accuracy across various operations.
• Utilized SQL queries to assist the operations team in resolving production-related issues.

Etobicoke, Ontario

• Created an automated email system that sends real-time notifications to clients when theirwaste has been collected by the driver, improving customer communication and satisfaction.
• Engineered an automated system that compares pickup data from an API and a database,significantly improving the accuracy of customer coordinates saved in the system.
• Designed and created an Excel add-in in C# for data consolidation and analysis, significantlyimproving efficiency and enhancing data management.
• Optimized truck routes for waste pickups, reducing fuel consumption and travel time whilemaintaining timely and reliable service for customers.