Harsha Vats Email & Phone Number

Goa, India

In my role as a Human Resource Admin Specialist at Pharos, I am responsible for a comprehensive range of HR functions, ensuring seamless operations and effective support for both employees and leadership. My key responsibilities include managing onboarding and offboarding processes, conducting background checks, and facilitating talent acquisition from job description preparation to recruitment and terminations.I collaborate closely with senior leaders to develop and implement strategies for performance appraisals, learning and development activities, benefits, and contracts. I also oversee new employee orientation, training programs, and ongoing development initiatives. My role involves managing employee queries, administrative tasks, and ensuring accurate oversight of attendance, payroll, and documentation.Additionally, I prepare HR documents and communication materials, generate data from our HR management system, and provide reporting for various stakeholders and senior leaders. My ability to prioritize and multitask effectively ensures that all HR processes are executed efficiently and align with organizational goals.

Goa, India

As a Co-Founder of Utopia Food & Hospitality Services, I play a pivotal role in driving the success of our hospitality business. I oversee key areas including marketing, accounts, and human resources, ensuring that our operations run smoothly and effectively.My responsibilities in marketing involve developing and executing strategies to promote our brand and attract clients. In accounts, I manage financial planning, budgeting, and reporting to ensure the business remains financially healthy. Additionally, I handle HR functions, including recruitment, employee management, and fostering a positive work environment.Through my multifaceted role, I am dedicated to growing our business and delivering exceptional service to our clients, while also supporting our team and optimizing our operational performance.

Noida

As the Founder and Director of Tiny Tails Home Trust, I am deeply committed to improving the lives of stray dogs across our country. I oversee every facet of our operations, from rescue and treatment to marketing and fundraising. My role involves managing rescue missions, ensuring that each dog receives the necessary medical care and rehabilitation.In addition, I drive our marketing initiatives to raise awareness and engage the community in our cause. I also lead our fundraising efforts to secure the resources needed for our ongoing projects and expansion. Through effective management and passionate advocacy, I strive to make a meaningful difference in the lives of stray dogs and contribute to a more compassionate community.

In my role as a PMO/Assistant Manager, I was instrumental in streamlining operations and leading team development efforts within a fast-paced environment. I excelled in coordinating, supervising, and mentoring teams, and took an active role in recruiting and training professionals to foster a culture of continuous improvement.I managed full project lifecycles, ensuring seamless transitions from project initiation to business as usual, while consistently maintaining high standards of quality control. My work involved close collaboration with stakeholders, enabling me to anticipate and meet organizational needs effectively.I also focused on creating detailed reports and dashboards for senior leadership, providing clear insights and actionable data. My ability to prioritize and execute tasks under pressure was key to driving operational success and achieving key performance metrics.

Gurgaon, India

In my role as a Support Project Manager, I played a crucial part in project coordination and documentation, working closely under the supervision of the Project Manager. I managed end-to-end service requests, coordinating with various stakeholders to ensure timely project completion. My responsibilities included preparing and sharing Statements of Work (SOW), conducting follow-ups, and closing out projects efficiently.I was also responsible for maintaining and updating project documentation, including daily SLA reports and comprehensive monthly reports that provided a clear overview of contract statuses. I supported the continuous improvement of Standard Operating Processes (SOPs) to adapt to changes and enhance project efficiency.Working on the BT Consumers project, I conducted gap analyses and ensured accurate billing for customers across multiple services, including PSTN/WLR/BB, hardware faults, and BT Sport packages. I was also responsible for producing daily activity reports and weekly KPI reports, consistently striving to achieve individual and team savings targets.

Okhla

During my tenure at Printland, a printing firm, I excelled in managing a broad range of operational functions critical to the company’s success. I played a pivotal role in order management, overseeing the end-to-end process from order receipt through production and final delivery. This involved meticulous coordination of B2B and B2C orders, ensuring seamless transitions from merchandising to dispatch.As a team leader, I managed team performance, optimized resource utilization, and drove operational efficiency. My role in production management included creating detailed job cards, which streamlined workflows and ensured precise execution by the production team.I demonstrated exceptional customer support skills by resolving complaints promptly in line with turnaround times (TAT), handling refunds across multiple portals, and supervising the QA team to maintain high service standards.In logistics, I adeptly managed reconciliation processes and collaborated with logistics partners to ensure on-time delivery (OTD) and timely payments. My procurement responsibilities involved sourcing raw materials for various departments, and I effectively managed vendor relationships with payment partners such as PayU, Paytm, EBS, Mobikwik, and Oxigen. Additionally, I oversaw marketplace operations for Flipkart, Snapdeal, and Amazon, as well as the Printland online store.I also played a key role in financial oversight by preparing and presenting monthly production revenue reports to management, providing valuable insights that supported strategic decision-making and operational excellence.

During my tenure at Global Logic, collaborating with the client Google, I played a crucial role in supporting key projects focused on enhancing data quality and operational efficiency. My responsibilities centered around manual testing for both product services and internal tools, where I contributed to designing thorough testing requirements and crafting detailed test scenarios.A key aspect of my role involved documenting processes and generating reports for management, which was essential in maintaining transparency and operational efficiency. I also worked on testing data for the Google Shopping project using an inbuilt labeling tool, ensuring the delivery of high-quality data to the client while upholding productivity.My time at Global Logic was defined by a strong commitment to backend support. Through my technical expertise and dedication to excellence, I significantly contributed to the success of pivotal projects, ensuring client satisfaction and high standards of operational performance.