Harshdeep Kaur Email & Phone Number

Etobicoke, Toronto, Ontario, Canada

•Significantly improved customer satisfaction ratings by 15% over a six-month period, enhancing the overall reputation of the restaurant.•Attained a noteworthy 20% boost in sales and referral opportunities, establishing the restaurant as a proactive culinary partner.•Mitigated client concerns effectively, leading to a substantial reduction in complaints, showcasing a proactive problem-solving approach and nurturing patron loyalty.•Enhanced the restaurant's technological presence, resulting in a remarkable 25% surge in customer engagement through digital channels.•Bolstered overall revenue by 18% through the cultivation of strategic partnerships, exemplifying a proactive approach to business development in the restaurant industry.•Spearheaded the implementation of innovative menu digitization, contributing to an increase in online orders and streamlining the customer ordering process for enhanced efficiency and satisfaction.

Etobicoke, Ontario, Canada

Performed comprehensive day-to-day administrative functions to support management and departmental needs.Provided general office support across departments as needed, showcasing adaptability and collaborative problem-solving to drive continuous improvement initiatives.Managed day-to-day administrative functions, including scheduling, travel coordination, proposal preparation, and reporting.Utilized MS Project for comprehensive project scheduling and coordination, ensuring efficient task management and timely project completion.Adhered to quality assurance, quality control, and health and safety requirements, maintaining organizational standards.Successfully executed multiple events, contributing to a substantial growth in catering sales and enhanced customer loyalty.Developed and maintained a streamlined digital and hard-copy filing system, enabling rapid information retrieval.