Harshdeep Kaur Email & Phone Number

Greater Ottawa Metropolitan Area

• Collects data to generate concepts for new products and features, including curating ideas and determining which one’s merit development.
• Examines market and competitive data to develop products that meet or exceed current industry benchmarks.
• Defines the product vision, product roadmap and product positioning.
• Develops, maintains and adjust the product-line-level and production schedules.
• Communicates the product vision to the sales and product marketing teams to obtain… Show more
• Communicates the product vision to the sales and product marketing teams to obtain the market share for the product.

Ontario, Canada

• SQL Server data retrieval and authentication.
• Emphasis on successful root – cause and deep – dive analysis for ongoing reporting and analytics requirements.
• Reporting and Data analytics support.
• Excellent communications skill both verbal and written to collaborate with departments on various reports.
• Lead/Participation in internal and external, meetings to collaboratively identify and monitor improvement initiatives, as well as to direct and manage actionable items to… Show more
• Lead/Participation in internal and external, meetings to collaboratively identify and monitor improvement initiatives, as well as to direct and manage actionable items to satisfactory conclusion.

Toronto, Ontario, Canada

• Gathers and analyzes market and competition research data.
• Collaborates with internal team to work on product requirements.
• Works on specific product features, improving them and creating new ones upon instructions.
• Assists in testing, troubleshooting and problem solving.
• Created and presents reports on findings, defects, improvement, statuses and risk management.
• Educating internal team members on product features and benefits.

Toronto, Ontario, Canada

• Providing technical assistance and support to end users through email, phone calls, in person interactions or remote connections.
• Troubleshooting and diagnosing technical issues with the software.
• Collaborating with other members of IT teams to resolve complex technical issues.
• Conducting training to help users understand or enhance their use of software and hardware systems.
• Documenting issues and solutions for future reference and analysis.

Associate’S Degree, Computer Software Technology/Technician, A

Bachelor’S Degree, Computer Science And Technology, B

Activities and Societies: Stage decoration management, Participation in cultural dance, Volunteer in blood donation, Speech on stage. I.