Harshdeep Singh Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

- Developed manager sales dashboards with React and Chart.js, integrating dynamic data visualizations like bar charts, line charts, and pie charts to facilitate data-driven decision-making. - Collaborated with cross-functional teams to gather requirements and deliver intuitive, user-friendly interfaces.- Implemented backend services using Node.js and.

British Columbia, Canada

• Managed Geek Squad department by serving customers with detailed support in buying their perfect gadgets.
• Used creative sales techniques to find and develop relationships with prospective customers.
• Trained new employees regarding product features and customer engagement.

British Columbia, Canada

• Evaluated functionality and performance of software and hardware recommending improvements and solutions.
• Resolved customer inquiries, complaints, and issues providing insightful solutions.
• Built strong knowledge of product lines to assist customers in selecting products.
• Fixed Software bugs in computers, mobile phones and tablets of all Operating Systems and brands. (specialized with Apple)
• Perform Operating System restore and data recovery and management.
• Long-term client management and providing them with the best Geek Squad services.

British Columbia, Canada

• Supported cashiers and customers to locate products, confirm prices and replenish stock.
• Managed customer issues, return and exchange related issues.
• Embodied company mission and values through honesty, integrity, and high-quality performance.
• Maintained knowledge of current and future promotions to inform customer purchasing decisions.
• Solved various customer issues and escalated advanced concerns to maintain brand loyalty.
• Explained technical features and demonstrated products to customers.

Remote @ Toptal

• Integrated OpenAI API for enhanced astrology content, boosting user engagement.
• Developed eCommerce solutions, integrating CRM via Shopify for streamlined operations and improved customer interactions.
• Automated email campaigns with Klaviyo, enhancing communication strategies.
• Engineered intricate multi-layered relationships among platform users, implementing a Family-like relations system to foster stronger user connections.
• Spearheaded comprehensive platform development, utilizing Figma for design inspiration and Express & MongoDB for robust backend logic and efficient database management.

Remote @ Toptal

• Enhanced product accessibility by implementing ARIA (Accessible Rich Internet Applications) rules, ensuring compliance with accessibility standards, and improving user experience.
• Elevated accessibility score from 30% to 95%, showcasing commitment to inclusivity and user-friendly design.
• Optimized systems, increasing organization and reusability, streamlining development processes.
• Implemented optimization strategies, promoting efficiency across the project.

Remote @ Toptal

• Pioneered the development of a novel system for creating and offering memorandums tailored specifically for US properties, introducing a comprehensive and efficient solution to address specific business needs.
• Enhanced system functionality through strategic abstraction, ensuring scalability.
• Led code revamp, enhancing reusability and readability for streamlined collaboration.
• Improved codebase maintainability, facilitating future development efforts.

Noida, Uttar Pradesh, India

• Oversaw frontend design in React for multiple e-commerce platform services, ensuring seamless user experiences across all interfaces.
• Improved application reliability: +30% test cases, +50% statement coverage, +40% branch coverage.
• Spearheaded the hiring process by conducting over 30 interviews, resulting in the recruitment of high-caliber professionals and the maintenance of organizational excellence standards.
• Mentored new team: smooth transition, aided professional development, integrated into workflow.

Noida Area, India

• Adhered to best practices and coding standards to develop high-quality software solutions using programming languages like JavaScript and Java.
• Outlined specifications and performance requirements, working with the quality assurance team to fully test all variables.
• Built responsive and user-friendly interfaces, integrated APIs, and implemented server-side functionalities to deliver robust web applications.
• Mentored junior developers on query tuning and best practices to maximize database performance.

Noida

Unveil extraordinary Leadership Qualities with the Hello World team. Our motto is to spread the knowledge of programming languages among our fellow college mates.

New Delhi, Delhi, India

Delhi, India

I was responsible for developing a couple of in-house desktop applications for the Admin department SSPL, DRDO. Technology stack – Java, JavaFX, SQLite

New Delhi Area, India

Post Baccalaureate Diploma, Data Analytics

Bachelor Of Technology, Computer Science

High School, Pure Sciences (Pcm) With Introduction To C++, In 10+2, 12Th - 89.4% ; 10Th - Cgpa 9

Activities and Societies: 10th Standard onward, I was very active in Photography and Movie making and representation.In 2014, I, a part of.