• Generated over £70,000 in profits during FY'23-24 through personalised design consultations and project management for residential and commercial clients, offering expert advice on furniture selection, spatial planning, and décor enhancements.• Cultivated and maintained strong relationships with trade clients, ensuring exceptional service and satisfaction while facilitating mutually beneficial partnerships.• Curated and styled interior spaces with West Elm's brand aesthetic, showcasing a keen eye for design trends and customer preferences.• Maintained visual merchandising standards in the showroom, ensuring product displays reflect current design trends and seasonal promotions.• Contributed to sales growth through engaging customer interactions, generating leads and fostering repeat business.

• Successfully managed and delivered an interior home project worth £20,000, incorporating multiple high-end Italian furniture pieces.• Developed tailored design concepts, proposals, and digital mood boards, meeting client needs and budget constraints.• Conducted precise site assessments, capturing measurements and vital spatial data for effective planning.• Produced detailed 2D/3D CAD drawings optimising space and enhancing movement flow.• Managed sourcing and procurement of high-end Italian/European FF&E products, following company protocols.• Delivered exceptional customer service, nurturing enduring client relationships and fostering repeat business.• Negotiated favourable pricing and terms, consistently meeting and exceeding sales targets.

• Maintaining the decor, products and visual merchandising by following brand standards. • Assisting the visual merchandiser in preparing the storefront, visual displays, and overall look and feel.• Delivering exceptional customer service with a thorough understanding of H&M Home.• Responsible for managing store inventory and ensuring deliveries are processed.• Driving sales, ensuring that targets are achieved and, where possible, exceeded. Analyzing weekly branch reports to provide alternatives and increase sales at every opportunity.

• Led diverse interior projects for homes, commercial, and hospitality spaces, using 2D/3D CAD designs and technical drawings for seamless execution.• Created design concepts and mood boards for clients, ensuring clear communication of design intentions by showing design thinking and process.• Cultivated strong client relationships by delivering personalised design solutions, meeting needs, timelines, and budgets.• Coordinated on-site teams and suppliers for efficient material procurement and project completion, ensuring timely delivery.