• Developed specific modules within an e-commerce application, utilizing Javascript and Salesforce Commerce Cloud.• Collaborated on the seamless integration of a third-party application (Salesforce Marketing Cloud) with CommerceCloud, optimizing email campaigns to enhance customer conversion rates.• Analyzed, debugged,and resolved technical problems related to e-commerce and Commerce Cloud implementation• Collaborated closely with business stakeholders and cross-functional teams to elicit requirements, devise solutions, andimplement innovative features.• Developed Reporting Dashboards on ServiceNow saving 4 hours(10%) of manual work per week and helped the clienttrack the current status of their platform efficiently.• Resolved backlog of orders for the e-commerce client, ensuring timely fulfillment and adherence to delivery service levelagreements (SLAs).• Administered and trained new team members in triaging and resolving incidents.