As an Product Manager at ICICI Bank, I specialize in Digital Supply Chain Finance, a dynamic and innovative field that leverages technology to optimize financial transactions and processes. I provide top-notch support for customer and Relationship Manager inquiries related to ICICI Bank's digital supply chain finance platform, ensuring timely and accurate responses and resolutions. I also contribute to product development by providing feedback and suggestions to enhance client experiences and satisfaction. I have a strong educational background that complements my professional skills and interests. I completed my Postgraduate Degree in Banking and Financial Support Services from the esteemed Manipal Academy of Higher Education, where I gained a robust knowledge base that encompasses various facets of banking operations, financial analysis, and customer relationship management. I am also pursuing my Master's degree in Education from Indira Gandhi National Open University, which reflects my passion for learning and teaching. I have previous experience as a Physics Teacher at Gurukul Foundation of Education Research Trust, where I applied my skills and knowledge in physics to create engaging and effective learning experiences for the students. I am committed to driving efficiency and excellence in the dynamic realm of digital finance, while also fostering a lifelong love for learning and teaching.