Harshit Khurana Email & Phone Number

Vancouver, British Columbia, Canada

• Delivered over 250 Excel, Google Sheets, GStudio, and Salesforce reports to drive data-driven business decisions.• Integrated and automated Google Sheets with Google Analytics and Salesforce to save 9 hours of manual work per day.• Designed 15 dashboards for Sales, Finance, Marketing, Analytical, Hospitality, Customer Service(CS), and Leadership teams.• Developed and executed an optimization roadmap for the Hospitality and CS team saving them over 4000 minutes per month.•… Show more • Delivered over 250 Excel, Google Sheets, GStudio, and Salesforce reports to drive data-driven business decisions.• Integrated and automated Google Sheets with Google Analytics and Salesforce to save 9 hours of manual work per day.• Designed 15 dashboards for Sales, Finance, Marketing, Analytical, Hospitality, Customer Service(CS), and Leadership teams.• Developed and executed an optimization roadmap for the Hospitality and CS team saving them over 4000 minutes per month.• Analyzed marketing actions and GA/Salesforce data to increase lead-to-prospect and prospect-to-booking conversions. Show less

Burnaby, British Columbia, Canada

• Streamlined operations for Oil & Gas industry clients through the EZ Ops platform creating logs, schedules, and inspections.• Delivered Power BI reports for industry managers using data generated on the field to drive value to their business.• Quantified value generated by interviewing client managers and leads, gathering surveys, and feeding the collected data to data models.• Explored new business opportunities and markets using market research to help the CEO pitch for venture… Show more • Streamlined operations for Oil & Gas industry clients through the EZ Ops platform creating logs, schedules, and inspections.• Delivered Power BI reports for industry managers using data generated on the field to drive value to their business.• Quantified value generated by interviewing client managers and leads, gathering surveys, and feeding the collected data to data models.• Explored new business opportunities and markets using market research to help the CEO pitch for venture capitalist funding.• Worked with the product, data, sales, and marketing teams to gather valuable insights and drive growth in the Agile setting.• Designed and implemented end-user surveys to measure Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES). Show less

Saharanpur, Uttar Pradesh

• Managed corporate relationships, inventory, operations, financials, accounts, and daily customer interactions. • Introduced a new product segment of dairy products and dry fruits to achieve annual gross sales of over $3.5 million.• Supported marketing teams, creating, deploying, and optimizing campaigns for CPG clients to increase sales by 33% in a year.• Negotiated better pricing for products maintaining positive vendor relations and high product quality as the prime… Show more • Managed corporate relationships, inventory, operations, financials, accounts, and daily customer interactions. • Introduced a new product segment of dairy products and dry fruits to achieve annual gross sales of over $3.5 million.• Supported marketing teams, creating, deploying, and optimizing campaigns for CPG clients to increase sales by 33% in a year.• Negotiated better pricing for products maintaining positive vendor relations and high product quality as the prime focus.• Deployed workforces in nearby states and opened a new branch in Kashipur to extend the client base to over 1000 SMBs. Show less

Davis, California

• Instructed 120 students on marketing management to analyze markets, competitors, and customers.• Served as the advisor for 24 real-world marketing research projects (on local restaurants), guiding and mentoring students to success.

Pleasant Hill, California, United States

• Built higher-level business insights on cause-and-effect and measure/forecast progress of various efforts against goals to drive social media strategy.• Increased customer retention by developing CRM system using Zoho platform for the start-up.• Presented insights and recommendations for action to marketing/product leadership teams by creating dashboards that explain what happened and why.• Designed lead scorecard and enabled visitor tracking on the official website using Zoho… Show more • Built higher-level business insights on cause-and-effect and measure/forecast progress of various efforts against goals to drive social media strategy.• Increased customer retention by developing CRM system using Zoho platform for the start-up.• Presented insights and recommendations for action to marketing/product leadership teams by creating dashboards that explain what happened and why.• Designed lead scorecard and enabled visitor tracking on the official website using Zoho SalesIQ to efficiently track potential customers, thereby, increasing lead acquisition by 100%.• Improved existing website design using A/B and multivariate testing.• Integrated CRM with the official website, Gmail, DocuSign, platform, Sales IQ, and Google Adwords to automate the lead acquisition process. • Boosted website traffic by 360% by improving existing social media, email, SEO, and Google AdWords marketing strategies. Show less

Pune, Bangalore, Mumbai, India

• Guided a team of 15 people to complete a critical project module with stringent deadlines which led to the extension of the client’s contract with Accenture for another five years.• Developed over 100 Data Services jobs for extraction of data from the Legacy/SAP system and tailor per the business scenarios.• Formulated solutions for over 500 medium-high complexity business problems across Resources, Financial Services, and Utility domains.• Mentored and trained 22 trainees on… Show more • Guided a team of 15 people to complete a critical project module with stringent deadlines which led to the extension of the client’s contract with Accenture for another five years.• Developed over 100 Data Services jobs for extraction of data from the Legacy/SAP system and tailor per the business scenarios.• Formulated solutions for over 500 medium-high complexity business problems across Resources, Financial Services, and Utility domains.• Mentored and trained 22 trainees on analytical and data mining skills using SQL and ETL tools like SAP-BODS through practice sessions.• Organized over 50 events as the Event Organizer for Great Place to Work (GPTW) organization to blend fun with work. Show less

Bangalore, Pune, India

• Reduced Analysis time for the redundant defects by over 70% by cataloging business solutions using advanced Excel assuring defect resolution within the service-level agreement.• Initiated review process of change requests, which enabled better tracking of the process and reduced defect rate by over 40% by providing early detection of design-related defects.• Drafted and educated the team with continuous functional and technical changes within the project that ensured the delivery of… Show more • Reduced Analysis time for the redundant defects by over 70% by cataloging business solutions using advanced Excel assuring defect resolution within the service-level agreement.• Initiated review process of change requests, which enabled better tracking of the process and reduced defect rate by over 40% by providing early detection of design-related defects.• Drafted and educated the team with continuous functional and technical changes within the project that ensured the delivery of project modules with 100% SLA adherence. Show less

Chandigarh Area, India

Achieved 30% reduction in annual budget by developing a Budget Management application using PHP for the startup.

Saharanpur Area, India

Boosted the throughput by developing a management tool saving 20% of time used in daily operations.

Master Of Business Administration (Mba), Business Administration And Management, General, 3.7

Activities and Societies: President - MBA Challenge for Charity(C4C). International Student Lead - Full-time MBA Ambassadors. Director.

Bachelor Of Technology (B.Tech.), Computer Science, 7.2

Activities and Societies: Technical Club, IEEE, Training and Placement Cell, Microsoft Student Technical Club. • Member of winning team.