Harshit Singh Email and Phone Number
With over 13 years of experience in the hospitality industry, I am a revenue management expert who leads and supports the revenue team to achieve optimal performance and results. I hold certifications in Google Analytics for Beginners, Advanced Google Analytics, and Foundations of Digital Marketing and E-commerce, which enable me to leverage data-driven insights and innovative solutions to enhance the competitiveness and profitability of the hotels I manage.As the Director of Revenue at Chanalai Group, I am responsible for developing and presenting the hotel's business plans, planning and implementing a strategy to boost hotel revenue, and creating practices and methods that streamline operations and increase customer satisfaction. I also mentor and coach the department team members and assess their performance levels. I have successfully applied my skills and knowledge in competitive analysis, pricing, distribution strategies, market segment mix, and forecasting accuracy to improve the revenue generation and sales strategy of the hotels. I am passionate about the hospitality industry and always eager to learn new skills and trends.
Chanalai Hotels And Resorts
View- Website:
- chanalai.com
- Employees:
- 27
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Group Director Of RevenueChanalai Hotels And Resorts Jun 2023 - PresentPhuket, Thailand -
Cluster Director Of RevenueOnyx Hospitality Group May 2022 - Jun 2023Ko Samui, Surat Thani, ThailandNo of properties: 2 (Amari and OZO) | Total Inventory: 395 | Team Size: 08Over here, I am primarily focused on developing and presenting the hotel's business plans, as well as planning and implementing a strategy to boost hotel revenue. I am taking care of every aspect of competitive analysis, such as pricing, distribution strategies, market segment mix, and the acceptance or rejection of any key group reservations. And also, creating practises and methods that provide tighter regulation of hotel rules, streamlining operations and raising customer satisfaction. Apart from this, my forte lies in supporting the growth and learning of every department team member and assessing their performance levels; (Reservations and Distributions). -
Pricing And Planning Manager (The Philippines, Indonesia, Japan And Thailand)Red Planet Hotels Jan 2021 - May 2022Bangkok City, ThailandNo of properties: 33 | Total Inventory: 5, 397 | Team Size: 06Under this stint, I was successful in creating a 12-month rolling demand calendar and maintaining pricing updates for it; examining and enhancing the precision of the short- and long-term forecasting output by the RM System. I had advised on how to change the long-term and short-term hotel strategy (day types, ideal mix, price, sales circumstances, etc.) in light of the previous analysis. Not only this, I regularly and accurately provided relevant departments with information on campaigns, promotions, and online sales opportunities, not just for third parties (Online travel agencies, connected tour operator). -
Group Revenue Manager (Thailand, The Philippines And Cambodia)Lub D Co., Ltd. May 2020 - Dec 2020Bangkok City, ThailandNo of properties: 5 | Total Inventory: 1, 146 (include Dormitory room) | Team Size: 04I kept an eye on trends and project sales, analyse customer demographics and purchase patterns and on PPC campaign to ensure ROI. -
Cluster Revenue ManagerAccor Jul 2019 - Apr 2020Phuket, ThailandNo of properties: 3 | Total Inventory: 450 (Avista Grande Phuket Karon Mgallery by Sofitel, Avista Hideaway Phuket Patong Mgallery by Sofitel and Novotel Phuket Kata Avista Resort and Spa) | Team Size: 02I presided over and led a meeting that involved the owner, stakeholders, and the regional office. My contributions were in completing the daily updates and installing Opera and EzRMS (Rev Mgt Software). -
Cluster Revenue AnalystAccor May 2018 - Jul 2019Phuket, ThailandNo of properties: 3 | Total Inventory: 450 (Avista Grande, Phuket Karon Mgallery by Sofitel, Avista Hideaway Phuket Patong Mgallery by Sofitel and Novotel Phuket Kata Avista Resort and Spa) | Team Size: 02Here, I played a key role in maintaining ranking and awareness while increasing OTA production with strategic promotions. I coordinated with the marketing and digital teams to focus on SEO and SEM campaigns and weekly stat reports were utilised as a guide to determine which keywords received the most clicks and searches. -
Cluster Revenue AnalystMarriott International Nov 2017 - Apr 2018Hyderabad, Telangana, IndiaNo of properties: 7 | Total Inventory: 1,387 (The Westin, Hyderabad Marriott, Sheraton Hyderabad, Marriott Executive Apartments, Courtyard by Marriott, Fairfield by Marriott and 4 Point by Sheraton) | Team Size: 06I hold the credentials of being the member of the revenue management integration team (Marriott and Starwood first merger in APAC). I successfully did 2 hotels pre-opening and completed the One Yield version 2 Installation project. -
Cluster Revenue ExecutiveMarriott International Nov 2015 - Oct 2017Hyderabad, Telangana, IndiaNo of properties: 7 | Total Inventory: 1,387 (The Westin, Hyderabad Marriott, Sheraton Hyderabad, Marriott Executive Apartments, Courtyard by Marriott, Fairfield by Marriott and 4 Point by Sheraton) | Team Size: 03 -
Reservations ExecutiveThe Westin Hyderabad Mindspace Jan 2015 - Nov 2017Hyderabad, Telangana, IndiaCore employee who managed entire Reservation department. Conducted periodic training for new staff as and when necessary/required. Maintaining close coordination with travel agent, revenue manager and division manager. Supervised day to day activities performed by the staff. Responsible for AR inquiries and special billing request from the customers. Ensuring all the policies and procedures are followed and implemented with reference to KTS. Developed day to day, weekly and monthly Pick-up Reports, and monitoring forecast daily -
Sales ExecutiveThe Lalit Suri Hospitality Group May 2014 - Oct 2014Jaipur, Rajasthan, IndiaMaximized Room Revenue through Management of Room Inventory, Marketing Mix and Pricing Strategy while Supervising Reservations Department. Accurate forecasting of Revenue, Created Budgets, and Monitored Occupancy. Ensured credit checks and policies are followed. Handled entire reservations systems and monitored incoming and outgoing emails as a team player and as an Individual contributor. -
Reservations ExecutiveCourtyard By Marriott Mar 2014 - May 2014Gurgaon, Haryana, India -
Reservations OfficerJaipur Marriott Hotel Oct 2012 - Mar 2014Jaipur, Rajasthan, IndiaDeveloped and maintained relationships with key clients, organizations, and brand partners, to maximize more and more revenue. Acquired deep understanding and increased self-awareness as well and team knowledge with overall market which focuses on competitor’s strengths and weakness, economic trends, supply and demands -
Front Office AssistantJaypee Hotels & Resorts Sep 2011 - Oct 2012Agra, Uttar Pradesh, IndiaEnd to End administration of Check ins and Check outs. Skilled in handling Reservations. Updated all the formats of Wake-up Call, Lost and Found, Laundry, Complaints. Took care of Greeting and escorting guests promptly to their rooms when needed. Performed all Oriental standards at arrival and departure. Handled cash drawer properly. Addressed special guest preferences record in guest history profile. -
Front Office AssistantThe Hhi Group Of Hotels!!! Aug 2010 - Apr 2011Varanasi, Uttar Pradesh, IndiaEnsured best customer service to increase guest satisfaction. Coordinated with several departments while closely worked with Front office managers. Involved in Welcoming and escorting the guest. Looked after cash counter. -
Industrial TraineeOld World Hospitality Pvt. Ltd. Jul 2009 - Oct 2009Delhi, India
Harshit Singh Education Details
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Hospitality Administration/Management -
Hospitality Administration/Management -
U:P BoardSciences
Frequently Asked Questions about Harshit Singh
What company does Harshit Singh work for?
Harshit Singh works for Chanalai Hotels And Resorts
What is Harshit Singh's role at the current company?
Harshit Singh's current role is Revenue Management Expert | Cluster Director of Revenue.
What schools did Harshit Singh attend?
Harshit Singh attended Bharathiar University, Uei Global Education, U:p Board.
Who are Harshit Singh's colleagues?
Harshit Singh's colleagues are Yuwalak Kaewkiaw, Sangngern Naloo, Waleerat Khayankit, Pradeep Ghildiyal, Mary Chile Clapis - Constante, Naruechat Na Takuathung, Patcharee Kaewprom.
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