Harsh Kaur Email & Phone Number

Selangor, Malaysia

• Serve as a trusted resource to all employees, and guide them through career development and interpersonal conversations
• Lead and managed 7 team members under me where I develop weekly/monthly strategy for each member
• Oversee the recruitment, onboarding, and development of staff to build a high-performing team
• Implement and manage employee engagement innitiatives, performance management systems, and professional development programs
• Ensure compliance with employment laws and regulations, and handle employee relations issues effectively
• With the market being fragile in Q4, 2023, my team managed to hit the above forecasted number by more than 10%. This comes in with strategies that was implemented along way where we saw the opportunity

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Developing, executing, and managing growth strategies to drive employee satisfaction, client satisfaction, and revenue growth- Train and grow the JP Caliber team from 2 consultants to 6 consultants- Planned for consultants growth in JP Caliber and pushed them out of their comfort zone to gain more experience- Placements growth from Q1 to Q2 by 26%..

Malaysia

• Sourced for business owners, SMEs and other employees for training classes.
• Build relationships with communities, associations and SMEs to invite them to join the training classes.
• Maintained post-training engagement with business owners, SMEs and other employees via communitybuilding using social platforms.
• Selected candidates for success stories and ensured they met Google’s narrative guidance.
• Community engagement via social media channels.
• With prior experience on social media and field sales, provided ideas to help the team to achieve weeklytargets and worked on those ideas.

• Two months of contract to kick start the program and social media presence. Created brand awareness, increase page likes and engagement across all the channels; Facebook, Instagram and Twitter from scratch.
• Daily development of social media postings that creates engagement.
• Managed to achieve: Facebook - 600,000 page reach, Instagram: 300,000 reach and Twitter – 450,000 impressions within the contract time. This subsequently increased page likes/followers.
• Created, managed and identified content for paid ads across all the platforms.
• Identified target market, managed budget and goal of each paid ads that delivers to the goal of this project. With a limited budget, I managed to segregate the paid ads based on the objective of content and was able to.
• Worked with the project management team to develop the social media timeline with new daily plans.

• Organise and manage campaigns on Social Media Channels (Facebook, Instagram, LinkedIn, Twitter,YouTube and Google MyBusiness).
• Weekly develop engaging, creative, innovative content for regular scheduled posts.
• The only one liaising directly with the designer team and content creator for campaigns and ideas for all the social media platforms.
• Work with other departments to develop social media timelines coinciding with new product releases, campaigns, or other brand messages.
• Conduct quality check before any posts goes up on social media.
• Track and analyse campaigns progress manually on social media channels in terms of engagement, performances, negative and positive mentions and gather visitors data to determine the effectiveness of the campaigns.

• The front-line community executive role for the Centre’s social media presence across all social platforms (Facebook, Instagram, Twitter, LinkedIn and You tube)
• Develop and implement the Social Media plan and content calendar quarterly
• Updating of Centre’s events and information across social, digital and website platform
• Attend events, capture moments and look for opportunity around the Centre on content creation for Social Media platforms
• Handling enquiries and feedback from customers and clients on all social media platforms and website enquiries
• Test and evaluate different approach for each of the social media platform in order to achieve a highly engaging deliveries

Sunway City

 Plan and monitor the ongoing company presence on social media from scratch (Instagram, Facebook, LinkedIn and Twitter.) and increased doubled engagement rate Prepare promotional emails and organize their distribution through various channels Write and optimise content for social networking accounts such as Facebook, Instagram and Twitter Controlled.

Selangor, Malaysia

• Gained authentic exposure at workplace environment
• Accommodated to different clients demands
• Initiate deals and meet clients
• Learnt how to handle clients inquiry
• Helped the creative team to conceptualised venue themes for a variety of events.

Bachelor'S Degree Of Science In Business Management, Business, Management, Marketing, And Related Support Services

Activities and Societies: Rotaract Club

Education record

Spm