Assistant Manager
CurrentProduct Owner PSPO® | SAP CRM | ISU-CS | CRM TPM | Product Management | User Experience Design | User Acceptance Testing | Scrum Master
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Harsh Rathi is listed as SAP Consultant | Product Owner PSPO® | SAP CRM | ISU-CS | CRM TPM | Product Management | User Experience Design | User Acceptance Testing | Scrum Master at Accenture, a with 407706 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Harsh Rathi.
Harsh Rathi previously worked as Assistant Manager at Accenture and Functional Business Analyst at Hcltech. Harsh Rathi holds B.Tech, Electronics And Communication Engineering from Rajasthan Technical University.
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13+ years of experience in the IT industry encompassing a wide range of skills & roles in Utilities & Retail- Consumer Goods domain.● SAP CRM / Customer Management – SAP Master Data, Customer Interaction Center (CIC), Web UI Interface, Middleware, CRM configurations and Business Process Customization.● SAP CRM IS-Utilities – Operations of a call center with utility-specific service and sales processes like Account and Contact management, Service Order management, Contract management, Customer Sales and Service Processes, Third Party Applications and their SAP Integrations.● SAP Trade Promotion Management - SAP Trade Management process flow, TPM Master Data, Integration with SAP BW for planning and Forecasting, Account Funds and Budget Management, Business Process Configurations and Customizations.● Product Management Skills – Cross-functional and Module Coordination, Problem Solving, Ability to analyze and Interpret and Prioritizing, Business Savvy and Logical behavior.● Customer Experience – Understanding of UX, User Centric process designs, Attention to requirement, basic knowledge of UX tools like FIGMA.● Validations - SAP Change Management processes and involved in Pre-checks & Post-checks of Transport activities. ● Project Management Tool – Microsoft Azure DevOps (ADO) dashboard, Teams, Version One, AHA ● Incident Management Tool – Service Now and HP ALM.Certifications/Product Tools -Certified Professional Scrum Product Owner – Scrum Org – PSPO-ISAP Certified Associate - Utilities with SAP ERP 6.0 Soft Skills-Ability to interact with customers with ease and professionalism, providing solutions to customers, good at communication and interpersonal skills, flexible within the working environment, able to adapt quickly and positively to challenging situations whilst remaining calm, focused and positive.Please Fill free to reach out on-Email Id - harshrathi@gmail.comContact - +91-8826414822
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India
Product Owner PSPO® | SAP CRM | ISU-CS | CRM TPM | Product Management | User Experience Design | User Acceptance Testing | Scrum Master
Noida Area, India
• Handled functional Specification Preparation, preparing solution design documents by interacting with technical team to provide best solution to the business for Projects and Minor enhancements.• Worked on ECRMREPL, incidents related to Sales/Customer services and Service requests, closely monitoring the ECRMREPL, activities to make sure that both the systems are in sync.• Worked on Incidents related to issues like contains error, contract cancellation, contract status correction, contract replication, product change, move out & move-in issue, point of delivery, address correction, business partner functions. • Hands on experience resolving replication errors, closing incidents and raising problem ticket, (RCA) root cause analysis.• Performed Unit Testing and shadowed testing team in preparation of test scripts.• Led the initiative of RPA (Robotic Process Automation) for regressive tasks, explained and delivered to the business.
Gurgaon, Haryana, India
• Requirement Analysis, Application maintenance and support, Status Report using Reporting tool• Set up system for CRM TPM (Trade Promotion Management) Scenarios and integration with MM/SD Modules.• Master data preparation as Organization Determination, Product Replication (using LSMW) and Basic CRM System setup. Maintain basic customization for the scenario test and check with different variants for product.• Responsible for Providing daily direction to the project team members and regular project status updates to Architects. Coordinate Sprint tasks with developers & Ensure that development-quality process as per functional requirements.• Participated in Exploratory Testing for the Product – Collector Tour and FedEx Tour.
Bengaluru Area, India
• Worked on Business Partner, Contract Accounts, Contracts, Move-In, Billing, Invoicing, Move-Out, (ERMS) Move In/Out with online portal.• Designing Test Scenarios from Functional Specification, Developing Manual Test cases and Test Execution.• Supporting for customer specific scenarios (Determination of profiles and Authorization issues).
Bengaluru Area, India
SAP Functional Test Consultant• Identifying Business Requirements accordingly prepare Test scenarios-Test case development-Test case execution-Test case Peer Reviews-Defect• To execute a Regression test suite consisting of manual test scripts to ensure the SAP Application in production is stable.SAP/ UFT/ SQL
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Passed Engineering from SKIT, JAIPUR with 70% aggregate. Senior Secondary from board of secondary education Rajasthan securing 80%.
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Quick answers generated from the profile data available on this page.
Harsh Rathi works for Accenture.
Harsh Rathi is listed as SAP Consultant | Product Owner PSPO® | SAP CRM | ISU-CS | CRM TPM | Product Management | User Experience Design | User Acceptance Testing | Scrum Master at Accenture.
Harsh Rathi is based in Noida, Uttar Pradesh, India while working with Accenture.
Harsh Rathi has worked for Accenture, Hcltech, Itc Infotech, and Wipro Technologies.
Harsh Rathi's colleagues at Accenture include Kamil Korcz, Stan E. Turezky, Tamizharasi Arivalagan, Shashwat Shivam, and Rohit Kapoor.
You can use AeroLeads to view verified contact signals for Harsh Rathi at Accenture, including work email, phone, and LinkedIn data when available.
Harsh Rathi holds B.Tech, Electronics And Communication Engineering from Rajasthan Technical University.
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