Harsh Prateek Email & Phone Number

Bengaluru, Ka, In

▪ Led cross-functional teams on product development from planning, requirement gathering, development, testing, deployment, and performance measurement by determining KPIs & identifying improvements for healthcare/ Oil and Gas clients▪ Conducted a gap analysis to identify functional deficiencies, prioritized feature development, and spearheaded the pilot launch of the Sustainability Tool, to digitally empower hospitals and healthcare leaders to advance sustainable, low-carbon, equitable, and resilient healthcare practices.▪ Defined Product strategy and roadmap for implementing IT solution for clients in Salesforce service cloud & SAP that helped in automating and streamlining the case management process thus resulting in cost savings of more than 163k $/year▪ Utilized Generative AI to lead development of multiple tools including automated incident management, generating user insights and creation of personalized care plans based on patient data & medical history▪ Digitized sales process with integrated CPQ for the client, leading to $258 M+ sold deals across 600+ orders ▪ Spearheaded development of MVP of Incident Management communication tool to automate the process of managing and processing high priority incidents thereby reducing time to resolve by 50 -60%▪ Established project-wide Scrum processes, achieving a 30% increase in team productivity across different projects▪ Facilitated daily stand-up meetings, sprint planning sessions, & retrospectives, ensuring alignment with businessobjectives and fostering a culture of continuous improvement in delivery timeline by 35%

Performed Market research to develop social media marketing strategy for Lesaffre in Australia Pacific region.

Built machine learning model in Python for Sentiment analysis with Multilabel classification for Tanishq App.Performed Text mining to drive insights at a brand level for Tanishq

Bangalore

• Ensured 99% on-time internal delivery through QA work breakdown structure in a team of 20+ members• Reduced test execution time by 87.5% by implementing automation for E-commerce application development project• Monitored more than 1000 functional specifications, planned software delivery with 13% reduced bugs at production• Realigned KPIs for quality assurance saving 53 manhours/week & delivered more than 10000 test artefacts annually• Enhanced test capabilities and introduced multiple test tracks, cross-training, test process documents• Identified skill gaps and designed capacity building plans for upskilling of 20 new joiners across 4 teams• Created detailed project plans outlining key milestones and deliverables based on technical specifications• Proposed quality improvement interventions for 6 low-performance indicators by JIRA ticket analytics

Master Of Business Administration - Mba, Marketing

Activities and Societies: Campus Finalist Optum Stratethon(2020) IT and Analytics club

Bachelor Of Technology (B.Tech.), Industrial And Production