Customer Service And Procurement Coordinator
Current๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐:โ Managing end-to-end procurement processes for a high-volume establishment, sourcing and purchasing supplies for 400-500 customers per shift.โ Developing and implementing strategic inventory management plans, including demand forecasting and supplier performance assessment.โ Negotiating with suppliers to secure competitive pricing and favourable terms while maintaining quality standards.โ Utilising POS & CRM systems to track inventory levels, monitor supplier performance, and generate procurement reports.โ Collaborating with cross-functional teams to align procurement strategies with business objectives.โ Training and mentoring new staff members on procurement procedures and inventory management best practices.โ Identifying and managing supply chain risks and implementing mitigation strategies to ensure business continuity.๐๐ฒ๐ ๐๐ถ๐ด๐ต๐น๐ถ๐ด๐ต๐๐:๐๐ป๐๐ฒ๐ป๐๐ผ๐ฟ๐ ๐ผ๐ฝ๐๐ถ๐บ๐ถ๐๐ฎ๐๐ถ๐ผ๐ป: Reduced overall inventory costs by 65% through optimized inventory management, reducing stockouts and overstocking.๐ฆ๐๐ฝ๐ฝ๐น๐ถ๐ฒ๐ฟ ๐ฃ๐ฒ๐ฟ๐ณ๐ผ๐ฟ๐บ๐ฎ๐ป๐ฐ๐ฒ ๐ข๐ฝ๐๐ถ๐บ๐ถ๐๐ฎ๐๐ถ๐ผ๐ป: Implemented a new supplier performance assessment system, improving on-time delivery rates by 25% and product quality consistency by 15%.๐ฃ๐ฟ๐ผ๐ฐ๐ฒ๐๐ ๐ถ๐บ๐ฝ๐ฟ๐ผ๐๐ฒ๐บ๐ฒ๐ป๐: Streamlined the procurement process, reducing order processing time by 80% and improving accuracy.