Bob Hart Email & Phone Number

Charleston, SC, US

Summerville, South Carolina, United States

New York, New York, United States And Washington DC

Cleveland/Akron, Ohio Area

Consumer loan operations, compliance, online lending, next generation repayment platforms, customer care and quality control consultancy.

Chagrin Falls, OH

Helping the millions of Americans working in the not-for-profit and government sectors that are drowning in debt obtain student loan forgiveness through the Federal Public Service Student Loan Forgiveness Program.

FinTech startup that provides future income securitization by the Ethereum Blockchain. (ISAs) in stealth mode.

FinTech startup revolutionizing finance for Uber & Lyft drivers with Merchant Cash Advances for working capital.

Manhattan, NY

Startup online lending platform. Responsible for initial compliance and policy and procedures set up then loan repayment and recoveries.

Cleveland/Akron, Ohio Area

The best solution for refinancing your medical loans to get the lower interest rate that you deserve.Responsible for writing the applicable OCC and CFPB compliance manuals, documenting process flows and QC steps and the oversight and program training of third party vendors; originations and servicing.

Cleveland/Akron, Ohio Area

Health IT StartupOversaw customer support for a cloud based software and service company supporting radiology practices (126 radiologists) and hospitals (26) in a 365/24/7 rigid medical emergency standard operation procedure environment.

Cleveland/Akron, Ohio Area

Built de novo and ran; loan, contact center and compliance operations including building 100% digital process flow, e-signature, e-billing and e-system correspondence, customer self-service, e-payments and call recording. For financial compliance; identified all meaningful portfolio risk, wrote and implemented policies and procedures, documented process.

EMMA Was A Consulting And Loan Brokerage firm.

• Ran the western marketing operations for Education Financial Services, Indiana. Provided management support services to the secondary market Education Funding Association and the servicer Education Financial Services.
• Generated $1.5 million per month in forward purchase loan sale agreements between lenders and schools.
• Developed Education Funding Association’s private loan offerings and promissory notes.

EFA Was A Not For Profit Secondary Market For Student loans.

• Identified and facilitated the hiring of the president that could successfully launch the start up.
• Obtained $15 million interim financing and a $30 million bond offering for the purchase of new loans.
• Grew loan portfolio from $0 to $90 million in new loan acquisitions.

EFS Was A Loan Servicer Focused On Credit Unions And Independent banks.

• Developed new business revenue and growth of assets under service. Hired and trained staff of 10. Created new look, including logo and name. Filed trademark application.
• Increased assets under service from $16 million to $80 million in 5 years through new marketing campaigns while managing operations.
• Effectively built the internal audit controls and engaged a big six accounting firm for annual audits.
• Performed search, selected and implemented new accounting system to improve financial transparency.*Some positions overlap.

Not for Profit

Seattle, Washington Loan Guarantee Agency For Washington And Idaho.

• Hired as default aversion representative; reconstructed 20,000 accounts for accurate government billing; promoted throughout company.
• As manager of claims, directed 17 claims examiners and support staff; authorized $40 million.
• Promoted to Manager of Guaranty Services; named Policy Assistant for Lender and School Services; designed and implemented NELA automated claim review system.
• Staffed and opened new NELA branch office in Boise, Idaho.

Bs, Economics

Activities and Societies: Club Hockey

Business