Harvey Smith Email and Phone Number

• booking freight • generating newly developed customers through daily phone contact • posting freight on load boards • maintaining gross profit margins • monitoring progress of shipments • obtaining timely updates from carriers • promptly notifying customers of any service issues • coordinating the use of outside trucks to pick-up and deliver freight • negotiating rates and charges with customers • building relationships over the phone • accurately enter orders and dispatching trucks in an efficient manner• quote freight for customers out of Northeast and Midwest regions for dry vans• quote flatbed freight for the Continental US, Canada, and Mexico

Maintained records of accounts and orders and developed prospect listsDistributed product samples or literature that detailed products or servicesCirculated among potential customers to deliver merchandise directlyExplained products or services and prices and demonstrated use of productsCollected money and served customer to make sure their needs were fully met

Screened incoming potential customersProcessed new ordersIntroduced customers of options that would maximize services Input customer information into database

Served as integral member on a team that was responsible for the health and safety of student residentsActed as a liaison between students seeking living arrangements and various University staff membersInterviewed students in order to identify possible problem areas to ensure their familiarity with rules and regulations regarding housing.Developed student networking team to discuss student needs and school's needsRetained student and school relationships with staff and student via weekly meetings

Scheduled , managed and scanned the storage and transfer of property for clients moving ordersProcessed inventory for subsidiary storage facilityVerified packing lists making sure all merchandise was on hand and accurate Signed off on Bill of Lading for all shipments

Volunteer little league baseball coach in Willingboro, NJ in 2005. Coached 10-13 year olds.