Harvey Smith Email & Phone Number

Devon, England, United Kingdom

Plymouth

Plymouth, United Kingdom

Senior Manager reporting directly to the Managing Director with overall responsibility to effectively manage the South West's largest independent training company. Results included: Successfully leading the complete restructure of the training delivery/management systems to a fully digital training software programme enabling real time view of trainer/room and revenue utilisation. Through this new system innovation, LTC was able to expand the training portfolio, drive sales up through better utilisation and give real time revenue reports each month.Key responsibilities included: Recruiting, training and managing a large team of employees Maximising growth areas within the business and specifically for the training sector. This includedimplementing a new e-commerce site to work with the existing website to drive new sales. Ensuring adherence to 5 different accrediting bodies for continued company compliance. Thisincluded 7 different audits each year by 5 different accrediting bodies. Failure to ensure thecompany followed various protocol and procedures would result in the loss of their accreditation Managing over 2500 customer accounts, ranging from £1k spend per annum to £35k Effective credit control and payment monitoring of training accounts to minimise company risk Analysing department policy and procedures to ensure the effectiveness of both staff andsystems. This included the complete implementation of a training management softwarepackage that allowed the company to digitally manage both instructors and courses. Implementing marketing strategies  Leading monthly financial reviews and producing quarterly company turnover projections Oversight of compliance, progression and completion of all NVQs Leading a team of grants and Levy specialists requiring vast knowledge of all grants, fundingand Levy details for companies large and small

Devon

Responsible for managing, coaching and mentoring sales staff across all the company groups - LTC Training Services Ltd, LTC Powered Access Ltd and LTC Specialist Scaffolding Ltd. Achieved significant sales growth and profitability through embedding effective sales and marketing strategies.

Plymouth, United Kingdom

Marketing and Sales of MEWP/Powered Access rental and construction training sales. My job responsibilities include:- Manage existing and new customer accounts including credit, payment terms and utilisation. - Expansion of our South West customer base- Manage the coordination and execution of marketing activities and event.- Maintain a continuum of relationship and network building with a strong and planned sales strategy.- Maintain up-to date records of all significant developments within the area and keep accrete records of past and present engagements.- Review current industry climate to ensure a steady investment in new plant and training courses.- Drive new business through B2B and B2C- Ensure our brand has the correct exposure through online, print and social media platforms. - Manage own diary ensuring routine, scheduled customer meetings through priority chains.- Raise the profile of the company in our sector- Driving existing and new customers spending percentages- Push new sales ideas and develop current systems - Negotiations with pricing and managing profit margins.

Plymouth, United Kingdom

responsible for delivering projects valued between £750k and £1.1m. Each project required directly managing between 20 – 40 different trades, building strong communication channels between the site team and the clients.

Devon

Devon