Hasan Khalid Email & Phone Number

Troy, Michigan, Us

• Acted as an Account Lead / Problem Manager (PM) for escalated issues, sent out updates, and resolutions. As PM worked with multiple groups to gain resolution for any network issues. Triaged or escalated issues as approved to appropriate groups. Delivered well documented details of all reported network problems. Communicated with second level support on escalated issues that affect patient care.• Responsible for meeting the overall Service Level Agreement (SLA) for workload assigned to our resolution center. I deployed efforts by email alerts notifying end users of network outages. Troubleshot and identified irregularities that may conflict with Healthcare IT Security.

Tucson, Arizona - Davis Monthan Afb

Directed receipt storage and issue operations for petroleum, cryogenic, and alternative fuel products. Projected product requirements, placed orders for products, and performed product receipt operations. Ensured proper handling and segregation of products received and verified quantity and quality. Documented discrepancies in product receipt quantities and quality. Isolated off-specification products and takes appropriate actions to correct quality problems. Operates and maintains cryogenic production plants. Ensured compliance with all safety and environmental regulations.Maintained storage and dispensing facilities. Rotated stocks to prevent product quality degradation. Ensured an effective operator maintenance program is carried out. Performed operator checks and routine maintenance on facilities. Maintained inspections and maintenance records for facilities. Reported facility deficiencies to appropriate maintenance activity. Manages fuels mobility support equipment used for bare base operations. Maintained and operated fuels mobility support equipment.

Civil Engineering + Architecture

Computer Information Systems Network Administration