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Hasan Rasheed Email & Phone Number

Information Technology and Services Professional at TISTA Science and Technology Corporation
Location: North Las Vegas, Nevada, United States 11 work roles 2 schools
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Role
Information Technology and Services Professional
Location
North Las Vegas, Nevada, United States
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Who is Hasan Rasheed? Overview

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Quick answer

Hasan Rasheed is listed as Information Technology and Services Professional at TISTA Science and Technology Corporation, a company with 592 employees, based in North Las Vegas, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Hasan Rasheed.

Hasan Rasheed previously worked as Global ServiceDesk Support at Ges - Global Experience Specialists and Helpdesk Analyst at Adaptive Solutions. Hasan Rasheed holds Diploma, Electrical, Electronic And Communications Engineering Technology/Technician, A from Samuel Gompers Voc. Tech Hs.

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TISTA Science and Technology Corporation

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Profile bio

About Hasan Rasheed

My range of expertise includes technical support of desktop and server hardware, peripherals, and smart-phones as well as a multitude of applications. I also have experience with major projects assuming both project lead and project team member positions. In addition to my technical repertoire, I convey a competitive, enthusiastic attitude toward problem solving, a thirst for knowledge, and the ability to express ideas in both technical jargon to my colleagues as well as in layman's terms to clients, which is an invaluable trait in today's market. When it comes to I.T., there are plenty of people out there that can do the work but not everyone can be the total package that the job requires and that's where I come in.

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TISTA Science and Technology Corporation
Tista Science And Technology Corporation
Information Technology and Services Professional
North Las Vegas, NV, US
Website
Employees
592
AeroLeads page
11 roles

Hasan Rasheed work experience

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Helpdesk Analyst

Adaptive Solutions
May 2013 - Jun 2015

Contractor

New York, NY

Lenovo X1 Notebook upgrade project. Assisted a team of 3 other contractors as well as 3 staff members in setting up loaner laptops. Setting up loaners basically consisted of obtaining the users login ID and password and logging in from IT office location and allowing a background script to run. After background script was allowed to run following a series.

Jan 2013 - Feb 2013

Help Desk/Desktop Support

New York, NY

  • First point of contact for all incoming IT helpdesk calls for the entire firm utilizing Telax call center application support tool.
  • Supported users from the helpdesk via remote shadowing tool such as LANDesk software connecting to lan workstations and laptops. Trouble-shooting various I.E. issues, and user profile issues
  • Supported PC Ghost images, Citrix XenApps, Citrix Management Console, Appsense, GoToAssist.
  • MS Office 2007, Outlook 2007, iManage Worksite, Filesite, Workshare, Active Directory
  • Troubleshoot, configured, and installed DELL desktop workstations, Lenovo Laptops
  • HP Monitors, HP Printers
Feb 2011 - Sep 2012

Level 2 Technical Support

Bergen County, NJ

* Phone support of Faculty and student body covering PC, Printers, and password resets.* Remote desktop support via SCCM into users across the campus trouble shooting application failures and browser upgrades.* Configures and install software and hardware for use on personal computer workstations.* Identify, troubleshoot, and resolves issues concerning.

Nov 2010 - Feb 2011

Helpdesk Analyst

Los Angeles, CA Helpdesk Analyst

* 100% phone support of 2500 user base environment. Logging 30 to 40 trouble tickets into HEAT ticketing system.* Supported and escalated VOIP issues, as well as Blackberry PDA’s.* Setup and administer temporary Voice Mail Boxes, and out going message greetings thru out entire firm offices for visiting attorneys, and outside business tenants.* Input and.

Nov 2009 - Nov 2010

Technical Support Specialist

Los Angeles, CA

  • Workstation setups and moves.
  • Videoconferencing and teleconferencing set ups.
  • Assisted with Telcom-VOIP phones related issues.
  • Created and tested new PC images to comply with company software standards and licensing restrictions
  • Worked on imaging workstations, deployment, repairing & maintenance service for HPs, Dells, and Lenovo laptop
Feb 2009 - Nov 2009

Pc/Helpdesk Support

Los Angeles, CA

* Provided remote user support for iManage, iNotes and Citrix Apps via Nortel VPN, RSA SecureID Token access administration.* Provide Blackberry support for emails, contacts, calendar, desktop manager, generating encryption keys via wireless* Installed, configure and diagnose issues with Laptops, Desktops and LaserJet printers* Install and maintain.

Sep 2005 - Feb 2009

Helpdesk-Desktop Support

Los Angeles, CA

* Provided customer support of a user base of 600+ users onsite and offsite locations* Supported large migration of Windows NT 4.0 to Windows 2000 to desktops of 600+ users* Supported Windows XP, Windows NT 4.0, 2000 Professional, Office, Outlook, Client/Server, Windows Server* Installed, configured and maintained PCs, printers, peripherals and software

Oct 2001 - Sep 2005

Mobile Support Analyst July 2000 – Oct 2001

New York, NY

* Supported 5000+ user base for large investment firm globally* Provided support to Windows Professional 2000. Windows NT 4.0 operating systems* Team support of 600+ calls per day via ACD calls tracking system, and worked with the clients SLA requirements* Client/Server domain support and TCIP/IP configurations for remote and firm based Laptops* Supported.

Jul 2000 - Oct 2001
Team & coworkers

Colleagues at TISTA Science and Technology Corporation

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2 education records

Hasan Rasheed education

Diploma, Electrical, Electronic And Communications Engineering Technology/Technician, A

Samuel Gompers Voc. Tech Hs
FAQ

Frequently asked questions about Hasan Rasheed

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What company does Hasan Rasheed work for?

Hasan Rasheed works for TISTA Science and Technology Corporation.

What is Hasan Rasheed's role at TISTA Science and Technology Corporation?

Hasan Rasheed is listed as Information Technology and Services Professional at TISTA Science and Technology Corporation.

Where is Hasan Rasheed based?

Hasan Rasheed is based in North Las Vegas, Nevada, United States while working with TISTA Science and Technology Corporation.

What companies has Hasan Rasheed worked for?

Hasan Rasheed has worked for Tista Science And Technology Corporation, Ges - Global Experience Specialists, Adaptive Solutions, Davidson Legal Staffing / Gibson, Dunn & Crutcher Llp, and Willkie Farr & Gallagher.

Who are Hasan Rasheed's colleagues at TISTA Science and Technology Corporation?

Hasan Rasheed's colleagues at TISTA Science and Technology Corporation include Lidia Paul, Kathryn Stuart, Hunter James, Tatum Duffy, and Cori Moyer.

How can I contact Hasan Rasheed?

You can use AeroLeads to view verified contact signals for Hasan Rasheed at TISTA Science and Technology Corporation, including work email, phone, and LinkedIn data when available.

What schools did Hasan Rasheed attend?

Hasan Rasheed holds Diploma, Electrical, Electronic And Communications Engineering Technology/Technician, A from Samuel Gompers Voc. Tech Hs.

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