An Kodak Certified Engineer to Maintain & Service Kodak Alaris High End Document Scanner

Corporate Sales & Marketing:* Growing and sustaining strong relationships with key customers that convey within the most business opportunities for the company.* Addressing & solving Key clients needs to ensure business continuity.* Acting as the main point of contact between key customers and internal teams. Collaborating and executing plans with the advertising, marketing & logistics departments to make certain that key clients’ needs are met.* Making plans and imparting reviews on account progress, goals, and quarterly targets to share with group members, stakeholders, and possible use in future case studies or organization training.* Close new business deals through coordinating requirements, developing & negotiating contracts, and integrating contract requirements with the business operation* Floating & Participating in RFQ, EOI & Tender process in Private/MNC/Gov-Semi Gov.Business Development:* Locate and propose potential business deals by contacting potential parties. Explore and discover new business opportunities* Develop and execute marketing and business strategies and lead the sales team to meet annual targets.Meet the company`s financial objectives by forecasting requirements preparing an annual budget scheduling expenditures analyzing variances initiating corrective measurements* Identify trendsetting ideas by researching different industries* Developing ideas for the development team and business growth and ensuring they`re met* Training staff and helping team members develop their expertise.* Manage and coordinate Key Projects

Accounts & Finance:• Hiring, training, and motivating accounting staff members while supervising and delegating department duties.• Evaluating, growing, and enhancing department controls, structures and strategies that increase accuracy and efficiency.• Overseeing the day-to-day activities of the accounting department (petty cash management & general banking) and making sure that all predominant tasks, month-end report, year-end reports are finished correctly and on time.• Analyzing financial data and creating reports for stakeholders• Preparing & submitting Audit report, Company Tax return, Company Salary Return (108/108A), Directors Tax return, withholding Tax return (75A). Half yearly & yearly TDS calculation & submission.• VAT online return processing & submission Mushok 6.3/6.6/4.3 processing

Service & Support:• Managing with the everyday department’s customer support• Responding to escalated customer support troubles• Enforcing customer service tactics to enhance consumer satisfaction.• Formulating and revising customer service policies and promote their implementation• Informing the support team of all new information associated with products, methods, and developments.• Assessing support data and preparing distinct reports at the findings• Interviewing, hiring & training new employees.• Overseeing and evaluating the team`s ongoing training efforts• delivering overall performance critiques and following the disciplinary procedure consistent with organization policyMajor Projects Undertaken:• 2 million+ pages of digitization & Indexing projects for different GOV, Semi-Gov, MNC & Group of companies.• 10+ Projects of ICR & mobile based data capture for different GOV, Semi-Gov Research based institute.

Business Development:• Locate and propose potential business deals by contacting potential parties. Explore and discover new business opportunities• Develop and execute marketing and business strategies and lead the sales team to meet annual targets.• Meet the company`s financial objectives by forecasting requirements• preparing an annual budget scheduling expenditures analyzing variances initiating corrective measurementsAccounts & Finance:• Day to day petty cash management & general banking and making all predominant tasks, month-end report, year-end reports• Preparing Audit report, Company Tax return, Company Salary Return (108/108A), Directors Tax return, withholding Tax return (75A). Half yearly & yearly TDS calculation & submission.• VAT online return processing & submission Mushok 6.3/6.6/4.3 processingCorporate Sales & Marketing:• New business acquisition through door-to-door visit, email campaign• Create relationship with existing customer for retain business & grow more opportunity.• Preparing RFQ, EOI & Tender process in Private/MNC/Gov-Semi GovAdministration & Legal:• Establish & maintain inter-departmental collaboration, provide required needs to run the operations.• Trade License, RJSC return, Tax exemption certificate, BASIS certificate, ISO certificate acquisition & renewals.• Legal work in collaboration with Lawyer & higher management.Human Resource:• Analyzing departmental needs for requirements of suitable HR, create JD, Sorting job application, taking preliminary & secondary interview (Written & VIVA) & sorting best candidate for a job offer.• Maintain every HR file & applications (ISO 9001:2015 standard)Commercial:• Commencing LC for import goods.• Collaboration with designated bank & C&F agent for retirementProject Management:• 2 million+ pages of digitization & Indexing projects for different GOV, Semi-Gov, MNC & Group of companies.• 10+ Projects of ICR & mobile based data capture for different GOV, Semi-Gov

Corporate Sales & Marketing:• New business acquisition through door-to-door visit, email campaignService Support:• Maintaining a team of representatives providing customer service.• Overseeing the customer service process.• Resolving client complaints delivered in my attention.• Developing regulations and procedures.• Making plans for training and standardization of service delivery.• Selecting and hiring new staff.• Monitoring the work of individual representatives and of the team.• Accomplishing satisfactory assurance surveys with customers and providing feedback to the team.• Possessing notable product knowledge to enhance customer service.• Maintaining a pleasant working environment for your team.Project Management:• 5 million+ pages of digitization & Indexing projects for different GOV, Semi-Gov, MNC & Group of companies.• 5+ Projects of ICR & mobile based data capture for different GOV, Semi-Gov Research based institute.

Service Support:• Maintaining a positive, empathetic, and professional attitude toward customers always.• Responding promptly to customer inquiries.• Communicating with customers through various channels.• Acknowledging and resolving customer complaints.• Knowing our products inside and out so that you can answer questions.• Processing orders, forms, applications, and requests.• Keeping records of customer interactions, transactions, comments, and complaints.• Communicating and coordinating with colleagues as necessary.• Providing feedback on the efficiency of the customer service process.• Ensure customer satisfaction and provide professional customer support.Project Management:• 3 million+ pages of digitization & Indexing projects for different GOV, Semi-Gov, MNC & Group of companies.• 5+ Projects of ICR & mobile based data capture for different GOV, Semi-Gov Research based institute.

* Communication with Foreign Vendor's.* Know the market price of raw materials for production* Manage the Head Office* Manage office day to day curriculum activities* Manager production data* Reconcile stock with production & warehouse* keep record of daily sales activities* Maintain the daily production & sales report

* Manage daily sales & production report on Tally ERP software* Manage 5 branches daily sales & purchase report