Hasanul Banna Email and Phone Number

Optometrist and Branch Incharge - Dar optics Group, Dubai (May 2014 to December 2016)• Comprehensive eye examination with counseling of patients for suitable spectacle and contact lenses.• Assist customer in selecting the style and color of eyeglass, frames by advising them of the size, shape, best suited to their facial features and lenses to their optical prescription.• Maintained all time patient satisfaction.• Gained knowledge and experience about various types of high end lenses by attending seminars.• Full knowledge in Retail Industry ,Luxury products and its service• Training and advising customer for using contact lenses• Forecasting customer needs, plan and deliver communication in an impactful, persuasive and tactful way. • Develop plans to accomplish objectives and targets on time.• Handling the clinic and as well as showroom• Maintaining/updating stock as per customer demands and trend.• Fill out the various type of insurance direct billing and reimbursement scheme.• Giving proper training to sales Executives how to handle the customer problems and giving a sale tool to increase business.• Direct all Operational aspect including distribution operations, customer services and sales.

• Patient to get complete case histories to perform refraction.• Examining eyes of patient of all ages to detect signs of injury, diseases and abnormality or vision defects.• Offering help and advice for patient choosing frame and lenses.• Being aware of sign and symptoms of general health condition.• Reaching goals and metrics.

• Patient care – Possess good knowledge of patient service standard• Main role such as refraction and Retinoscopy find out the types of error of refraction.• Giving suitable contact lenses and prescription glasses to the patient, handling stock and managing contact lens department• Contact Lens fitting (Soft CL and RGP Fitting)• Retinoscopy (dilated and un dilated Retinoscopy)• Duct and IOP Measurement (schiotz, NCT)• LASIK - shimmers test, refraction and over refraction, Orb scan and pachymetry, setup the patient to do Zyoptix (LASIK treatment)• Slit Lamp Examination- for the fitting of RGP, soft contact lenses and finding the corneal opacities and inflammations• A Scan, Keratometry, Perimeter – HFA, OCT, Orthoptic Evaluation (Cover Test, NPC)