Hasib Iftekhar Email & Phone Number

Toronto, Ontario, Canada

Duties involved but not limited to:• Over-all responsibility for and management of the relationship between Computershare and the client in relation to Stock Transfer services • Profitable maintenance of designated accounts and for the up-sell of Transfer Agent related products and services, and cross-sell of other CPU lines of business. • Achievement of annual sales and referral targets, utilizing the required sales methodology. • Preparation/Coordinating for Closings, Corporate Actions, disbursements and security holder mailings and meetings along with all other client activities that involve their security holders. • Striving for and achieving 100% client retention, increasing profitability per client, the continual nurturing and growth of the client. • Managing of account receivables within required guidelines. • Co-ordination with other departments in connection with client requirements, including billing. • Effective and consistent use of specific programs and applications, in accordance with required guidelines. • Promoting and assisting clients with new products and services. • Mentoring of Associate Managers.

Melbourne, Australia

My current role involves predominantly to:• Proactively respond and provide solutions to internal and external clients, via phone, email and direct client contact• Communicate with relevant teams regarding issues that may impact the business• Complete and coordinate updates to in-house Registry application and other applications for client on/off-boarding, name changes and events• Monitor compliance with service level targets• Coordinate ad hoc mailings• Participate in and/or coordinate ad hoc projects• Coordinate capital allotments, decrease and parameter dumps• Maintain client details in enCompass• Update records in Siebel and maintain client access and usage• Complete end of month and other ad hoc reporting for clients and RMs

Melbourne, Australia

* Hold key responsibilities to an end-to-end Registry services for listed/unlisted equity and a variety of wholesale and retail unit trusts such as: * Monitor, update, process and quality checking for applications, commissions, redemptions, static data maintenance, switches and transfers* Create, generate and distribute investor statements* Provide transaction reporting to client on a periodic basis* Establish banking arrangements in conjunction with Custodian, ongoing cash transactions and provide reconciliation reporting as required* Liaise directly with corporate stakeholders (custodians, fund managers and brokers) and senior management in relation to quality, consistency and assurance purposes* Review investor subscription, KYC/AML documentation and ensuring all statutory requirements are met before transactions are approved* Act as a team-player for technical queries in relations to any form of deviation from the regulatory/compliance requirements, ensure that queries and rejected requests are investigated and resolved* Assist and channel discussions with other areas of business (i.e. Risk and Internal Audit) in regards to complex performance management, quality assurance, incident management, complaints, fault resolution and corporate-actions issues* Participate actively in ‘Strategy Meetings’ – preparing performance indicators report on quality control and reporting to management with findings and recommendations* Streamline processes, with a pro-active attitude, to increase outcome, gathering and providing constant recommendation to contribute for a positive change* Organize training sessions/development programs, coaching, and group meetings – for/with fellow staff members - as part of personal and procedural improvement

Completed Internship in Melbourne with Coface, a company that provides Accounts Receivable Insurance forbusinesses, gaining experience including:- · Assessed client's options of Credit Protection · Gathered historical credit exposure by checking income statements, balance sheets and profit/loss statements for the business over the past three years · Identified potential and inherent risk factors · Issued quotes and renewal of policies using SAP and in-house Insurance Management System under the supervision of the Commercial Underwriter · General administrative duties including faxing, filing, correspondence and answering phone calls

· Provided assistance in the Master of Accounting and Financial Management program by conducting tutorials, supervising examinations and marking examination scripts.

Worked for the Head of the Department of Accounting to gather data and prepared papers for two major projects -Analysing the Effect of IFRS in State Council (Australia) and Processing Local Trading Variables (Chinese StockExchange). · Studying Annual Reports of Local Councils in Australia · Extracting key descriptors from the Annual Reports · Formulating and then correlating the data according to different hypotheses · Using the Internet to obtain data relating to local trading variables on the Chinese Stock Exchange

· Making telephone contact with consumers and selling energy products and packages · Received training in telephone manner and maintaining harmonious communications · Regularly achieved sales targets

Masters, Accounting & Financial Management

Diploma Of Goverment, Public Administration

An in-depth understanding of the values, principles, processes and legislation requirements for public sector. Opportunity for research.