Hasnain Ansari Email & Phone Number

With over two years of hands-on experience in the IT industry, I have honed my skills as a versatile Desktop IT Support Engineer. Throughout my tenure at Punjab National Bank, I have demonstrated proficiency in cloud computing, network management, and cybersecurity, utilizing platforms such as AWS and GCP to implement scalable solutions. My expertise extends to database management with MySQL, operating systems including Windows and Linux, and networking protocols such as TCP/IP and DNS. Noteworthy achievements include spearheading the development of a proactive security update patch management strategy, resulting in a significant reduction in security incidents by 50%. Additionally, my role at Radware WAF involved managing virtual servers, conducting system health checks, and optimizing performance metrics for load balancing. I thrive in dynamic environments, leveraging my organizational skills and positive attitude to meet team goals and drive operational excellence

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  It Support Engineer

  Punjab National Bank

  May 2022 - Present - New Delhi, Delhi, India

  At Punjab National Bank, I serve as a dedicated Desktop IT Support Engineer, entrusted with providing comprehensive IT support to internal stakeholders. My responsibilities encompass the setup, configuration, and maintenance of desktops and laptops, ensuring smooth operation across the organization's IT infrastructure. From software installations to hardware troubleshooting, I am committed to resolving technical issues promptly to minimize downtime and optimize productivity. Additionally, I… Show more At Punjab National Bank, I serve as a dedicated Desktop IT Support Engineer, entrusted with providing comprehensive IT support to internal stakeholders. My responsibilities encompass the setup, configuration, and maintenance of desktops and laptops, ensuring smooth operation across the organization's IT infrastructure. From software installations to hardware troubleshooting, I am committed to resolving technical issues promptly to minimize downtime and optimize productivity. Additionally, I spearheaded the development and execution of a proactive security update patch management strategy, resulting in a notable reduction in security incidents and ensuring compliance with industry standards. My role involves collaborating closely with cross-functional teams to deliver effective IT solutions that align with business objectives. Show less