Hasna Jalloh Email & Phone Number

Germantown, MD, US

Bethesda, Maryland, United States

Chicago, Illinois, United States

United States

Client: McDonald’s

Rockville, Maryland, United States

• Led cross-functional teams—production, sales and marketing, and research and development teams and oversaw daily operations to create probes while under FDA compliance.
• Facilitated the onboarding process of a Sales and Marketing Team Intern and delegated daily responsibilities.
• Provided financial support by preparing invoices, issuing payments, conducting record keeping, and performing weekly/monthly audits.
• Communicated with clients to discuss the status of orders and inventory availability, achieving the sales quota of $100,000 monthly.
• Provided analytical support by extracting data to track inventory, revenue, and budget expenses to generate Key Performance Indicator (KPI) reports and identify areas of improvement using Microsoft Excel.
• Provided administrative assistance such as writing and editing emails, drafting memos, taking meeting minutes, and maintaining accurate records using Microsoft Outlook and Microsoft Word.

Princess Anne, Maryland, United States

• Provided graphic design and marketing support by designing and distributing campus event flyers using Canva.
• Collaborated with the Director of Marketing and the Social Media Manager to establish a comprehensive marketing and outreach plan, leading to the creation of Instagram and Twitter accounts and increased student.
• Provided support to increase student retention by initiating engaging on-campus activities (ex. resume workshops).
• Allocated resources to plan, develop and execute the Freshman 101 Workshop to prevent sexual harassment and increase safe sex practices across campus, using MS PowerPoint and MS Word.
• Provided meeting support by creating weekly meeting agendas and drafting and distributing meeting minutes, MS Word.

Bethesda, Maryland, United States

• Led the development pitch process for the "Nordi-Ambassador" Internship Program, aimed to raise awareness about the program across college campuses, using MS Word.
• Provided customer support for 30 Nordstrom Clients (per shift) by resolving issues related to accounts and products and identifying ways to improve the Nordstrom Experience.
• Operated Point-of-Sale systems to complete sales transactions and exceeded the Key Performance Indicators (KPI) goals.

Gaithersburg, Maryland

• Provided excellent customer service by communicating with customers and facilitating the rental car process.
• Maintained a 97 percent customer satisfaction rate through positive customer interactions, earned the highest regional sales in the Washington Metropolitan Area, and exceeded the monthly sales quotas.
• Acted as the team leader and won first place in the New Business Marketing Competition for Regional Managers.
• Performed administrative support by answering incoming phone calls, filing and faxing paperwork, distributing mail, collecting payments, and documenting financial transactions.