Hassan Abdalla Email and Phone Number

1. Prepared commercial offers for lighting products, provided accurate quotations, in addition to choosing suitable products as per project and tender requirements2. Prepared compliance statements and technical submittals for lighting products as per the required standards3. Strong negotiation with manufactures and suppliers to get best offers and payment terms4. Maintained manufacturer relationships in order for on-time deliveries5. Followed up with clients bi-weekly by providing pricing and technical support in a timely manner6. Developed and maintained great relationships with potential clients and stakeholders in our business across all verticals7. Scheduled weekly site visits to current and potential clients8. Provided on time deliveries with payment collection follow ups9. Prepared weekly reports that include sales potentials, forecasts, and needed actions10. Identified project leads and followed up on potential opportunities11. Supervised mockup execution on site for potential clients as per the required specifications

1. Ensured smooth operations in the pavilion through crowd management and delivering exceptional customer experience2. Assisted in supervising the facility management works of the pavilion, and helped in scheduling the works during lowest traffic times

1.Answer incoming customer's calls.2.Management and resolve customer complaints.3.Identify and escalate issues to supervisors.4.Document all call information according to standard operating procedures. 5.Follow up customer calls where necessary.6.Complete call logs and reports.