Hatch Hatch Email & Phone Number
Who is Hatch Hatch? Overview
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Hatch Hatch is listed as Service Consultant at EPCOR, a company with 2010 employees, based in Edmonton, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Hatch Hatch.
Hatch Hatch previously worked as Training Coordinator at Epcor and Service Consultant, Energy Services at Epcor. Hatch Hatch holds High School Diploma from Grande Prairie Composite High School.
Email format at EPCOR
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About Hatch Hatch
I am a people leader, who is motivated by building relationships and working in service of my team, with over 3 years of leadership. I love to spend time with individuals on my team, learning what they need and what drives them, and seeing the growth and transformation over the course of their careers.I bring with me over 20 years of customer service, understanding what it is to provide an exceptional customer experience, each and every time. I have over 12 years of experience working in contact centers, and love sharing in the success of the organizations I work with.
Hatch Hatch's current company
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Hatch Hatch work experience
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Service Consultant, Energy Services
CurrentI field inquiries from customers, including billing, payment arrangements and service requests, regarding utilities such as Regulated Rate Option electricity for Alberta, and waste and water services for the city of Edmonton, all while providing excellent customer service.
Training Coordinator
I train contact centre staff, including both new hire and existing agents, ensuring they have the tools and skills required to succeed in their role. In addition to training, I collaborate with members of my team to align on, create and update learning material and work resources.
Supervisor, Monitoring Operations
I led a team of 25-30 staff, who were responsible for monitoring and supporting alarm systems for both residential and commercial clients. I provided real time assistance to my team, as well as ongoing coaching and performance management, ensuring proper handling and dispatch for emergency situations. This included, coordinating and leading operators, team.
Supervisor, Tops Service Activation & Support
I work in service of my team, which consists of 15-20 representatives, to ensure they posses all the tools and skills needed to provide an unparalleled customer experience. Additionally, I work with other leaders, both locally and nationally, to assist with the day to day operations.I make it my priority to establish trust with each member of my team, by.
Tsr Support/Rts
I provide real time support to our front-line technical staff, which included tier 2 technical support, assisting with upskilling staff on technical skills, and deescalating negative customer experiences.
Technical Service Representative
I troubleshoot technical issues with our customers, educating and empowering them along the way, with a focus on providing an amazing customer experience with each interaction.
Service Desk Technician
I started as a Service Desk Technician, providing technical assistance with corporate clients, and later transitioned to the role of Manager of Marketing Services, where I helped with our branding and was responsible for acquiring and onboarding new clients.
Colleagues at EPCOR
Other employees you can reach at epcor.com. View company contacts for 2010 employees →
Michael Yohannes
Colleague at EpcorCanada, Canada
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GJ
George J Caron
Colleague at EpcorEdmonton, Alberta, Canada, Canada
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ZH
Ziyi(Zoe) Han
Colleague at EpcorEdmonton, Alberta, Canada, Canada
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BR
Bretton Rea
Colleague at EpcorEdmonton, Alberta, Canada, Canada
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RM
Rynette Moore-Guillaume
Colleague at EpcorCanada, Canada
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AM
Abe Miller, Ms, Csp
Colleague at EpcorMesa, Arizona, United States, United States
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LH
Lee Huddleston
Colleague at EpcorPeoria, Arizona, United States, United States
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SZ
Shaw Zhang
Colleague at EpcorEdmonton, Alberta, Canada, Canada
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MC
Martin Carvajal
Colleague at EpcorMesa, Arizona, United States, United States
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RJ
Rachel Jenish
Colleague at EpcorCanada, Canada
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Hatch Hatch education
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Grande Prairie Composite High School
Frequently asked questions about Hatch Hatch
Quick answers generated from the profile data available on this page.
What company does Hatch Hatch work for?
Hatch Hatch works for EPCOR.
What is Hatch Hatch's role at EPCOR?
Hatch Hatch is listed as Service Consultant at EPCOR.
Where is Hatch Hatch based?
Hatch Hatch is based in Edmonton, Alberta, Canada while working with EPCOR.
What companies has Hatch Hatch worked for?
Hatch Hatch has worked for Epcor, Paladin Technologies, Shaw Communications, and Compuvision Systems.
Who are Hatch Hatch's colleagues at EPCOR?
Hatch Hatch's colleagues at EPCOR include Michael Yohannes, George J Caron, Ziyi(Zoe) Han, Bretton Rea, and Rynette Moore-Guillaume.
How can I contact Hatch Hatch?
You can use AeroLeads to view verified contact signals for Hatch Hatch at EPCOR, including work email, phone, and LinkedIn data when available.
What schools did Hatch Hatch attend?
Hatch Hatch holds High School Diploma from Grande Prairie Composite High School.
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