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Hatem Moustafa is listed as Training Specialist at WKS LTD, a with 69 employees, based in Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Hatem Moustafa.
Hatem Moustafa previously worked as Reservations Sales Specialist at Sutherland and Learning And Development Specialist at Jumia Egypt. Hatem Moustafa holds Bachelor'S Degree, English Language And Literature/Letters from The Higher Institute Of Languages And Translations.
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Experienced Trainer with a +3 years of expertise in designing and deliveringimpactful training programs, improving team performance, and enhancingcustomer satisfaction.Proven track record of developing training materials, conducting workshops,and analyzing metrics to drive continuous improvement. Skilled in addressingcustomer inquiries, resolving issues efficiently, and ensuring a seamlesscustomer experience.Proficient in Microsoft Office, including Excel and power point,utilizing creativityto develop tailored solutions and presentations.
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Cairo, Egypt
Experienced in developing and delivering training programs for event staff to ensure smooth and successful event execution. Skilled in designing materials, conducting hands-on workshops, and providing in-depth feedback to enhance team performance. Proven ability to train staff in customer service, event setup, compliance, and problem-solving,
Cairo, Egypt
As a Reservations Sales specialist at Sutherland, Skilled in guiding guests through the reservation process, providing personalized recommendations, and ensuring a seamless booking experience to drive guest satisfaction and loyalty. I design and lead targeted training sessions, guiding new hires through onboarding and supporting continuous development to meet client standards. My focus is on effective communication and fostering a learning environment that brings out the best in each team member.
Cairo, Egypt
Conducted needs assessments to identify Skill gaps and recommend trainingsolutions.Focus on Learning & Development Techniques to implement on our productknowledge basis.
Cairo, Egypt
Provided exceptional support to customers via phone, email, and chat,addressing inquiries and resolving issues efficiently.Assisted in order processing and management, ensuring a smooth shoppingexperience.
Giza, Al Jizah, Egypt
Facilitated seamless travel arrangements for clients, including flights,accommodations, and activities in Expedia Group.Provided exceptional customer service andresolved inquiries, ensuring a positive travel experience. Leveraged technologyand travel resources to deliver tailored recommendations and solutions.
Cairo, Egypt
Receiving calls from customer who had inquiry about their monthly bills,customers who needs to renew/cancel subscriptions in OSN Streaming services,all inquires exclusive bundles and new offers.
Cairo, Egypt
Delivered outstanding customer service for UK customers by addressing inquiries and resolvingissues related to mobile services.Utilized CRM software to track interactions and ensure customer satisfaction,contributing to team performance metrics.
Other employees you can reach at wksagency.com. View company contacts for 69 employees →
Luiz Antônio Ribeiro Da Silva
Colleague at Wks LtdBlumenau, Santa Catarina, Brazil
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Radwa Atef
Colleague at Wks LtdCairo, Egypt
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Emad Mousa
Colleague at Wks LtdCairo, Egypt
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Nada Ehab
Colleague at Wks LtdCairo, Egypt
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Sazid Ahmed
Colleague at Wks LtdDhaka, Bangladesh
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Nader Kamal
Colleague at Wks LtdCairo, Egypt
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Ali Mamdouh
Colleague at Wks LtdAl Minufiyah, Egypt
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Mostafa Khaled
Colleague at Wks LtdAl Jizah, Egypt
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Seif Mohamed
Colleague at Wks LtdCairo, Egypt
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Ahmed Hassan
Colleague at Wks LtdAlexandria, Egypt
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Quick answers generated from the profile data available on this page.
Hatem Moustafa works for WKS LTD.
Hatem Moustafa is listed as Training Specialist at WKS LTD.
Hatem Moustafa is based in Cairo, Egypt while working with WKS LTD.
Hatem Moustafa has worked for Wks Ltd, Sutherland, Jumia Egypt, Concentrix, and Osn.
Hatem Moustafa's colleagues at WKS LTD include Luiz Antônio Ribeiro Da Silva, Radwa Atef, Emad Mousa, Nada Ehab, and Sazid Ahmed.
You can use AeroLeads to view verified contact signals for Hatem Moustafa at WKS LTD, including work email, phone, and LinkedIn data when available.
Hatem Moustafa holds Bachelor'S Degree, English Language And Literature/Letters from The Higher Institute Of Languages And Translations.
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