Onboarding new clients to WKS distribution and royalty accounting platform.Train new clients in using the platform system.Introduce clients to all processes and points of contact.Set up DSP connections and switch catalogs from previous distributors.Guide clients in migrating their (back) catalog to the system.Plan, coordinate and deliver required work to support client’s business needs.Manage issue resolution & escalate appropriate issues to the development… Show more Onboarding new clients to WKS distribution and royalty accounting platform.Train new clients in using the platform system.Introduce clients to all processes and points of contact.Set up DSP connections and switch catalogs from previous distributors.Guide clients in migrating their (back) catalog to the system.Plan, coordinate and deliver required work to support client’s business needs.Manage issue resolution & escalate appropriate issues to the development team.Provide email and phone support.Providing a high level of assistance to regional clients.Investigating, troubleshooting and solving technical and content related issues.Create support documentation, training guides and procedures.Test software improvements and bug fixes. Show less

Establishing the digital department of Trgr Media Production. Setting strategies to generate revenue. Content licensing and management.

Creating catalog database, training the team and give recommendations for best offers for the company from service providers and third parties.

Deal with all technical stuff through publishing process; starts from delivering content to the back-end, transcoding and preparing video files to be published.Supervising Audio Production Process.Musical Production.Setting strategies for new releases.Coordinating with Artists/MusiciansSeek different delivery channels for distribution, Dealing with digital content originated from MENA.Work with the Marketing Department to deliver a strong digital acquisition… Show more Deal with all technical stuff through publishing process; starts from delivering content to the back-end, transcoding and preparing video files to be published.Supervising Audio Production Process.Musical Production.Setting strategies for new releases.Coordinating with Artists/MusiciansSeek different delivery channels for distribution, Dealing with digital content originated from MENA.Work with the Marketing Department to deliver a strong digital acquisition strategyMonitor & Upload Music Catalogues and Content on YouTube, Anghami, Deezer, Spotify, Facebook Music, Google Play Music, ITunes, & RBT.Stream Live events on TV Channels, such as: ON TV Network, dmc sports & Mona el Shazly.Plan and launch new digital distribution partnershipsCollaborate with multiple platforms to know all updates & get deals with music streaming applications.Set strategies for delivering music catalogues in timely manner with efficient metadata.Troubleshooting technical issues of distribution process such as CSV, images, metadata, FTP.Improve distributors experience by delivering superior customer support.Communicate with other departments in the organization in order to facilitate client requests. Show less

Maintain and apply health and safety guidelines of Ericsson, investigate injuries and industrial accidents.

Manage Artists Digital presence on YouTube through optimizing the content, protecting copyrights and improving their revenue generated from YouTube. Make Deals with Clients.Handle the clients through emails, phone calls and meetings.Develops and maintains long-term relationships with ClientsMonitor Channels engagement and metrics to identify best practices.Monitor Content Copyrights Protection Process to achieve business goals.Generate accurate reports on the status of… Show more Manage Artists Digital presence on YouTube through optimizing the content, protecting copyrights and improving their revenue generated from YouTube. Make Deals with Clients.Handle the clients through emails, phone calls and meetings.Develops and maintains long-term relationships with ClientsMonitor Channels engagement and metrics to identify best practices.Monitor Content Copyrights Protection Process to achieve business goals.Generate accurate reports on the status of existing accounts Work closely with Acquisition team to acquire new channels and grow revenues Manage and clear all content claims and copyrights strikes. Show less

Internship at summit technology solutions as junior engineer at customer support department (Hardware, Avaya, Microsoft, Networking).