Michael Hatfield Email & Phone Number

Washington D.C. Metro Area

• Act as product manager for three of BRG’s digital solutions to promote growth and retention. I oversee our product-lead strategy, leveraging user feedback to drive product innovation, validating product fit and.
• Lead senior management team in product management, and existing client project assurance and delivery.
• Lead go-to-market and business development strategies to enhance market awareness of BRG’s innovative digital solutions.
• Implement user feedback strategies to ensure a product-lead practice, leading to growth and retention of BRG digital products and services.

Washington D.C. Metro Area

• Implement the BRG DRIVE technology platform for clients to provide robust analytics modules, platform collaboration between clients and BRG experts, and other sophisticated platform offerings that enable novel.
• Develop analytics modules and analysis for the DRIVE platform.
• Promote the BRG DRIVE platform and Global Applied Technology expert services in business development efforts, client demos, and other marketing efforts and campaigns.
• Manage BRG DRIVE Help services for existing clients to provide platform assistance and education.
• Support Global Health practice to implement DRIVE installations for global healthcare clients.

• Provided data integration and analytics services to the BRG Healthcare Performance Improvement (HPI) team and other healthcare practices within BRG.
• Implemented complex data solutions and analytics oversight regarding operational business modeling, financial optimization and operational throughput to produce significant revenue enhancement, cost efficiencies, and.

Washington D.C. Metro Area

As a Consultant with Berkeley Research Group’s Healthcare Performance Improvement practice I provide consulting and analytical services to healthcare providers regarding opportunities to reduce costs while increasing clinical quality through clinical redesign, population health and other strategic and operational initiatives. Predominant expertise resides.

Washington, DC

Develop reporting to support advancement of senior management's strategic objectivesProvide in-depth analysis of data to provide solutions and/or recommendations related to sales and operational performanceManage corporate recognition strategies for organization, teams, and superior performing individualsUnderstand, recommend and implement systems and.

Manage $13.5M acquisition of real estate loans in first full-time quarterOutperform competitors by 44% by obtaining annual deposits of over $800K per team memberGenerate quarterly revenue of $275K with three Account ExecutivesManage campaign generating 300 new sales leads, $4M of loan applications and increased customer satisfaction and feedback Decrease.

Improve Secret Shopper results by 50%Coach 4 branch management teams to increase staff's sales effectiveness Produce consultative sales strategy and business plan to increase revenue of most profitable nichesRemodel Board of Director's service metrics to increase understanding of core metricsInitiate comprehensive business intelligence plan to integrate.

Develop first qualitative and quantitative metrics used for management staffing decisionsManage daily distribution of over 300 incoming communications from over 150 countries to promote membership and account growth, and execute service requestsSet record for most daily responses (average) by replying to 60+ service and sales requests to global.

Execute more than 100 financial transactions daily for local membership resulting in one of fastest promotions to senior position of Correspondence Distribution CoordinatorCreate cost savings for company by providing accurate and efficient transactions

Master, Business Administration

B.S, International Business & Spanish

Activities and Societies: Kappa Alpha Order, Beta Kappa ChapterRELEVANT MBA COURSEWORK Financial/Managerial Accounting Business Statistics.